● Customer Service – being both patient- and client-facing. This position role is un an independent clinic setting, and you are a representative of the company to both patients and the client.● Independent / remote work. Must be comfortable to ask questions via the main laboratory by calling and interacting with sales and customer service based in headquarters.● This position may require Observed Urine and Blood collection.● Arrange daily activities based on urgency of requests for fluid samples● Identify patients and their personal information using their ID, documents or othermeans● Determine the right venipuncture method based on patient age, health etc.● Reassure patients and help them relax● Find veins that are suitable for puncture● Draw blood using sterilized needles, vials and other equipment● Ensure optimal quality and quantity of samples● Label samples correctly and send or deliver them for testing● Answer patient questions and provide useful information● Keep accurate records on fluid specimens and tests● Adhere to all relevant health and safety standards while working

•Identifying patients and their personal information by reviewing their identity documents.∙ Selecting gauge needles and preparing veins or fingers for blood drawing∙ Extracting blood from patients through venipuncture or finger sticks∙ Preparing specimens for transportation, including labeling vials accurately and matchingblood specimens to patient∙ Keeping and maintaining records of patient names, volume of blood drawn, anddiagnostic finding ∙ Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing for blood specimens