Kylee Hall Email & Phone Number

Sacramento, CA, US

Roseville, California, United States

Carmichael, California, United States

Roseville, California, United States

• Communication between vendors and designers in order to get pricing & lead time for items via email and phone
• Responsible for placing all furniture and lighting orders for 6 projects, ensuring that every detail is accurate before order is placed, & tracking orders throughout the entire process until each piece is delivered to.
• Create pricing spreadsheets, proposal sheets, purchase orders, & invoices for each item varying from 20-35 items per client
• Handling client relations by consistently communicating with client on status updates of each items tracking every other week, relaying any delays or issues for items, & reaching out to the receiver in order to resolve.
• Created an alternative solution for company’s product tracking system that included a master tracking excel sheet for each project which was consistently updated & utilized as an organization tool for both the.
• Created an inventory chart and consistently updated with all products that were ordered

Fair Oaks, California, United States

• Memorize beverage recipes and quickly & accurately craft beverages for customers
• Take customers’ orders through headset or face to face and input them into the POS system
• Hand off customers’ orders quickly, while also connecting with the customer
• Keep the bar clean and stocked especially during rushes of 30-60 customers a hour
• Handle customer complaints and try to solve any customer issues while keeping the guest as happy as possible
• Taking customers’ orders accurately while also multi-tasking and preparing & handing out other orders

San Marcos, CA

• Responsible for managing the chapter’s website and 4 social media accounts
• Creating a positive and engaging impression of Alpha Xi Delta to visitors
• Strategically implementing the communications marketing plan through digital content
• Utilizing social media campaigns to promote chapter activities
• Coordinating social media communications for recruitment and philanthropy events
• Working to reach as many potential new members as possible through social media

San Marcos, CA

• Sit on CSUSM Greek Leadership Council executive board
• Oversee philanthropic and service opportunities for all 12 Greek organizations on campus
• Research and present new opportunities for collaboration between Greeks and the outside community

Vista, California, United States

• Checked in and greeted 150+ guests to the gym during shift while simultaneously handling incoming calls
• Handled customer complaints, issues with the gym, and helped answer questions in person & on the phone
• Made 20 phone calls a hour to members who needed to renew their membership or had a failed payment
• Made sure the gym was presentable before opening & closing by wiping down equipment & putting away weights
• Worked among other daycare crew members to create a safe playing area for up to 20 kids at a time ranging from 3 months to 12 years old
• Maintained a fun & interactive environment for children who were not completely comfortable in the daycare while the parents worked out

San Diego, CA

• Managed 90+ customer service calls per shift focusing on order issues, membership management, and sales
• Listened to customer needs, make personalized recommendations, and apply technical knowledge
• Responsible for being knowledgeable on details and use of all shoes and products sold from 16 different brands
• Maintain a calm, patient, and composed attitude when faced with frustrated or upset customers
• Follow a specific script but also be able to quickly improvise to adapt to each customer’s situation

San Marcos, CA

• Managed incoming calls to a multi-line phone while simultaneously checking clients in and out of appointments in a timely manner, to ensure spa appointments remained on schedule
• Scheduled 40-60 appointments per shift, to accurately and effectively maximize 35 therapist schedules
• Handled client issues about appointments, complaints, cancellations and account freezes
• Filed and retrieved 25 client files per shift and organized all paperwork for the next shift of associates
• Sold 33% of new guest memberships and upsold 20 enhancements by the end of each pay period

Citrus Heights, California, United States

Citrus Heights, California, United States

Bachelor Of Arts, Communication, General

Activities and Societies: Alpha Xi Delta Sorority, Tukwut Leadership Circle, Greek Leadership Council

Dental Assisting/Assistant

Communication, General

Activities and Societies: UAB study abroad student - took communication courses as well as courses focused on Spanish culture