Kylee Sharp Email & Phone Number

Nibley, Ut, Us

Responsible for all development activities and personnel within the Output Solutions business.

Nibley, Ut, United States

Petersboro, Ut

Product Owner with additional product management and market director responsibilitiesServant leader of cross-functional team operating under the framework of agile development Responsible for product roadmap and vision, product innovation, and assessment of new market opportunitiesMaintained financial health of the market company and operated within forecasted budget Gathered customer input to drive feature requests and prioritize product backlog

Manage a team of remote employees in completing direct mail projects for a wide variety of client applicationsBuild relationships with multiple business partners in order to develop better business strategy and application design to entice new clients with a full customer experience for their customer baseReport on billable activity and maintain projects within set development budget, while always reviewing ways to reduce costs and increase profitabilityProvide career direction and growth for direct reports through one on one discussions, training, project guidance and coding assistance, and project opportunitiesResearch ways to grow the business segment by developing coding methods to move projects to active stage faster and more efficientlyPerform project management role for projects received from internal FIS customers

Provided training for new team members on business unit standards and methodsProvided expertise in document design and regulatory requirements. Developed specification documents and project methodologyReviewed and tested peer-coded projects prior to implementationResponsible to migrate approved projects into the production environmentServed as lead developer on multi-resource large projects and point of responsibility for project completionTeam SME for both Dialogue and CSF DesignerDeveloped reusable template-type document packages to reduce development time for onboarding new client projects

Prepared direct mail, web presentment, and archival of financial documents and correspondence Worked in conjunction with other business units to develop banking systems and support for external clients Maintained support for numerous applications and continued client project growth Implemented new applications using standard documentation, coding procedures, testing methods, and production migration methods with no errorsResearched new software and programming methods to achieve complex client requirements in a changing environmentManaged technical services on multiple projects with quick turnaround time and tight deadlines

Logan, Ut

Prepare direct mail and reporting programs using various different coding languages and tools Develop, code, test, document, and maintain programs to meet client and facility requirements Provide daily technical support through communication with both external and internal clients Responsible to troubleshoot quality deficiencies in existing applications Served as team SME in use of Exstream DialogueServed on committees to improve processes and help company retain ISO 9000 CertificationAttended business seminars for continued education for the programming teamDeveloped guidelines for practices of remote employees during time as a remote employee

Logan, Ut

Managed all aspects of compliance end of year mailing projects for multiple customers Managed project processing and production scheduling Maintained project timelines to ensure completion of project by compliance deadline Developed custom program for complex project to meet print image needs Kept accurate records of package quantities, stock quantities for each client using SQL database Prepared invoices and programming charges for each project Developed excellent customer relation and communication skillsOffered full-time position upon completion of internship