Recreation Leader
CurrentThroughout my time with the City of Laguna Niguel, I have developed a variety of skills that have allowed me to effectively support the execution of recreational programs, events, and client-facing services. Through my experiences, I have maintained a focus on client satisfaction, event management, and operational efficiency. Across all my roles, I have worked closely with a diverse community, providing excellent service, problem-solving, and creating positive experiences for the community.Youth Summer Camps: Fostered personal growth, inclusivity, kindness, and teamwork in campers aged 3-9 years, while ensuring their safety and well-being. This was done through attentive supervision and developing an understanding of every kid's wants and needs. Led activities ranging from team games to crafts, encouraging participation, teamwork, and creativity.Facility Rentals: Ensured the seamless execution of event rentals by managing room setup, audiovisual equipment, and on-site client needs. Acted as a point of contact for last-minute changes and resolving and arising issues in real time. Ensured a seamless and memorable event for each and every client.Special Events: Assisted with the setup and execution of large-scale city events such as the Laguna Niguel Haunted Trails, Easter events, and the Sea Country Festival. Supported positive attendee engagement and event safety.Front Desk: Provided excellent customer service by responding to inquiries, handling administrative tasks, and offering support to both residents and city employees, ensuring the smooth operation of the facility.