Kylee Sutton Email & Phone Number

United States

United States

United States

Engaged and built relationships with clients and applicants, with a focus of providing a positive, memorable customer experienceUnderstood the necessity and value of accuracy and attention to detail; ability to rapidly process information and document with high levels of accuracyAchieved, and maintained customer service support levels and standards in all interactionsPartners cross-functionally to troubleshoot root causes of delays, errors and system challengesDemonstrates a comprehensive understanding of Asurint products and services to quickly facilitate resolutionAdheres to, achieves, and maintains support levels and standards in all interactionsHandled complex customer service and support issues and escalates as necessaryHandled all candidate inquiries

United States

· Accurately processed transaction and new account openings in a timely and professional manner· Processed assigned reports and/or other job duties in an accurate and timely manner · Built professional relationships with clients to better benefit the bank · Complied with bank operations and security procedures by adhering to government regulation, bank policy, and established procedures.· Ensured fraud is prevented and branch profitability is maximized by remaining compliant with security procedures· Made sure to meet all the clients need and suggest products to equally benefit the client and bank· Performed various teller transactions ranging from customer deposits to processing loan payments

United States

· Retained and expanded client base by generating referrals and providing excellent customer service· Processed customers' financial transaction in a fast-paced environment, providing quality customer service, and maintaining accuracy · Delegated to approve transactions within appropriate assigned limits with use of knowledge of financial institution's regulations and security procedures· Complied with bank operations and security procedures by adhering to government regulation, bank policy, and established procedures.· Ensured fraud is prevented and branch profitability is maximized by remaining compliant with security procedures· Named ATM custodian, which includes managing all incoming and outgoing cash, weekly maintenance, and quarterly cash verification audits· Ordered and processed branch cash shipment· Performed various teller transactions ranging from customer deposits to processing loan payments

United States

· Completing customers daily transactions, which include but are not limited to, cash deposits and withdrawals, loan payments, and issuing cashier’s checks· Backup vault Teller involving balancing currency vaults and processing and verifying cash orders for tellers and the branch as a whole · Assisting customers with any questions regarding their accounts· Running monthly teller over/ short and branch currency reports· Cyber Security Champion in charge of keeping the branch in the know of all cyber security information available · Cross selling to customers and insuring to offer products to benefit them

United States

· Completing final review of Mortgage loans· Stacking and scanning mortgage files to standards and regulations and shipping to corresponding companies· Paying corresponding invoices via wire, account transfer or check· Daily and monthly balancing and reconciling of mortgage accounts· Working hand in hand with loan officers, mortgage processers, and loan underwriters to ensure all needs are met regarding mortgage files· Ensuring all regulations are met for final documents for mortgage loans· Handling Conventional, VA and FHA loans· Registration with MERS· Handling final title tracking and review

United States

· Completing customers daily transactions, which include but are not limited to, cash deposits and withdrawals, loan payments, issuing cashiers checks and money orders, balancing currency and coin vaults at the end of the business day· Assisting customers with any questions regarding their accounts· Opening new accounts for new and current customers· Processed personal and consumer loans

Medical Insurance Specialist/Medical Biller

Certificate in Medical Billing and Coding

Associate'S Degree, Culinary Arts/Chef Training