Kyleejo Berger Email & Phone Number

Atlanta, Georgia, United States

-Led cross-functional teams to successfully complete projects- Responsible for maintaining technical understanding for issues affecting customer product lines and coordinate and facilitate containment plans.- Coordinate and drive customer activities through MRO Service Delivery Organization and business unit stakeholders on key account contract deliverables.- Develop, manage, and deliver customer performance metrics, organize / lead customer business reviews through balance scorecards- Provide customer input on business forecasts.- Understand and resolve operational customer dissatisfaction issues.- Drive achievement of customer satisfaction targets.- Led the continuous improvement initiatives for the program between internal and external stakeholders

Greater San Diego Area

- Responsible for the sales, marketing, client relations, and operations for the Continuing Education Program.- Continuously exceeded monthly and yearly revenue goals - Responsible for developing new and strategic relationships in the program- Create a social media networking presence by developing alumni social media pages aimed to improve event management while driving brand awareness/presence.

Greater San Diego Area

- Coordinated, developed, and designed promotional materials and networking functions to serve all of the association’s alumnus by coordinating and scheduling all logistical details for the offered programs and services.- Managed the communication between networks, alumni, and external vendors/businesses to maintain and improve alumni relations through email communication, social media, events, and letter writing.

San Diego, California

- Data input T&M reports, new cost codes, and buyouts for suppliers and billing department, as well as recording changes on improvement and grading plans.- Coordinated material deliveries to jobsite in conjunction with suppliers and foreman.- Developed and implemented BIT inspection program for trucks, trailers, and equipment.- Duties also include clerical work and administrative help supporting office staff.

Del Mar, Ca

- Drove revenue through establishing relationships with potential clients through market research and networking - Managed 20-30 client accounts: resolved client questions, conducted weekly training and organization of show set-ups- Collaborated with property owners to maintain efficient scheduling, travel, events and coordinating training programs - Established 10 full-time client accounts and $3K+ in revenue through promoting year-round membership packages to current and prospective clients- Developed/executed 7-weeks of a week-long horseback training program: established training agendas, managed program budget, and coordinated with various vendors and trainers

Del Mar, Ca

- Oversaw 10+ counselors, managed program budget ($1K), and facilitated engaging training activities for 15+ clients- Organized and delivered programs for over 15 students weekly in conjunction with counselors and volunteers, while coordinating with property owners, vendors and parents

Master Of Business Administration - Mba, General Studies

Bachelor Of Science In Business Administration, Entrepreneurship/Entrepreneurial Studies