Kylee Tomney Email & Phone Number

Midvale, Utah, United States

As a Physician Recruiter, I help physicians find locum tenens opportunities that align with their qualifications and preferences.

As a Quality Assurance Manager, I oversaw the Quality Assurance Coordinators and Sales Compliance Analysts. We worked as a team to create and maintain all sales flows and quality assurance violations. I handled appeals, attestations, and quality reporting.

As a Customer Service and QA Supervisor, I oversaw the Quality Assurance Coordinators and Customer Service Representatives. I helped maintain all sales flows and quality assurance violations. I handled appeals, attestations, and quality reporting.

As a Customer Service Supervisor, I oversaw the Customer Service Representatives and we worked as a team to increase order fulfillment.

As a Quality Assurance Coordinator, I reviewed quality assurance write-ups, met with Sales Executives to provide feedback and coaching, investigated customer complaints, and completed new-hire trainings.

As a Sales Support Analyst, I evaluated Sales Executive phone calls to provide feedback and coaching, facilitated calibration calls with the brand and management, and completed new-hire trainings.

As a Sales Executive, I handled inbound calls selling home services, adhered to guidelines and policies, overcame objections and maintainted knowledge of all brand, company, and legal requirements and updates.

Ogden, Utah, United States

As a Sales Associate, I greeted customers and created an environment that was comfortable and welcoming, maintained knowledge of current promotions and policies, upsold and promoted new product, and completed store maintenance tasks such as cleaning, stocking and organizing.

Clearfield, Utah, United States

As a Call Receiver, I handled inbound calls helping members in emergency situations. I provided excellent customer service and was empathetic with members in stressful situations.

As an Inside Sales Lead, I handled inbound and outbound sales calls. I used the sales process to maximize revenue and upsold additional products.