Kyle Harbin Email & Phone Number

United States

New York, New York, United States

New York, New York

New York, United States

Inventory Management and PricingOrder Fulfillment Customer Engagement Grocery merchandising General store upkeepWebsite Maintenance

New York, New York

Greater New York City Area

Greater New York City Area

New York, New York

• Train and develop management team in preparation for additional NYC locations • Assist SM in achieving financial success through improvement of KPI’s that impact the businessperformance, and discuss these successes during weekly management meetings• Manage overall store performance and operational excellence through schedule management, profit-loss management, and departmental contributions • Consistently exceed company expectation for payroll and store goals• Developed a… Show more • Train and develop management team in preparation for additional NYC locations • Assist SM in achieving financial success through improvement of KPI’s that impact the businessperformance, and discuss these successes during weekly management meetings• Manage overall store performance and operational excellence through schedule management, profit-loss management, and departmental contributions • Consistently exceed company expectation for payroll and store goals• Developed a 4-day training and on-boarding program to be utilized across the brand• Provide in-the-moment and on-going feedback to increase associate productivity • Communicate merchandise sell-through, stock levels, business trend information, product issues, and customer feedback to SM and GM in order to increase customer service and sales• Compose and administer associate yearly performance reviews • Analyze sales trends through KPI’s to project daily and weekly sales commitments and communicate these goals to corporate team and investors• Participate in bi-weekly conference calls with district stores and Vice President of NA Retail , discussing business results and product deliveries• Compose and deliver associate corrective-action notices based on company policy/procedures standards• Hold morning information and motivation meetings• Educate team on sales plans, personal goals, and measurable stats, and coach to these stats to ensure business in maximized• Exceed company expectation for department contribution to total store business• Implement and review store policies/procedures on a regular basis and ensure staff adheres to them Show less

New York, New York

•Positively manage sales floor to ensure associates provide legendary customer service and enable them to meet personal and store sales goals• Increase associate productivity through the development of in-store incentive programs• Develop and implement visual merchandising plan based on store sales and strategic goals set by company• Maintain brand-operating standards to ensure brand consistency• Develop a clientele base through proactive client outreach and the ability to… Show more •Positively manage sales floor to ensure associates provide legendary customer service and enable them to meet personal and store sales goals• Increase associate productivity through the development of in-store incentive programs• Develop and implement visual merchandising plan based on store sales and strategic goals set by company• Maintain brand-operating standards to ensure brand consistency• Develop a clientele base through proactive client outreach and the ability to build and maintain relationships with new clients• Ensure associates are actively utilizing a client book in order to generate increased sales through client communications• Exceed monthly and yearly sales goals by providing a positive focus on customer service, exceeding personal yearly sales goal by 20% .• Communicate successfully within all levels of the brand and to our client base• Provide training to new hires and continuous coaching and specialized training to sales associates• Complete and administer monthly associate evaluations to provide associates with feedback on their KPI progression• Monitor staff on the sales floor and their interaction with customers and co-workers, while providing feedback on customer service expectations• Maintain and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets• Actively recruit potential candidates to help fill the needs of the business in NYC Show less

Charleston, South Carolina

Charleston, South Carolina

Charleston, South Carolina