Kyle Fonseca Email & Phone Number

Abington, Massachusetts, United States

• Develop and implement the company's vision, mission, and long-term strategy, ensuring alignment with market opportunities and industry trends.
• Lead the company in identifying new business opportunities, partnerships, and potential markets.
• Oversee daily operations, ensuring efficiency, productivity, and the highest standards of service delivery.
• Manage resource allocation, including human resources, finances, and technology, to optimize company performance.
• Implement robust systems and processes to ensure operational excellence and compliance with industry regulations.
• Monitor financial performance, including revenue, expenses, and profitability, and take corrective actions as needed.

Exeter, Pennsylvania, United States

• Engaged in proactive solicitation, presentation, and sales to both new and existing customers, ensuring a broad and dynamic client base.
• Maintained comprehensive knowledge of product literature, effectively conveying detailed product information and availability to customers.
• Delivered compelling sales presentations to both new and existing accounts, driving product awareness and sales growth.
• Adhered strictly to established company policies and procedures, ensuring consistency and reliability in service delivery.
• Actively prospected potential new accounts using diverse lead sources, expanding the customer base.
• Conducted visits to newly established accounts, fostering strong initial relationships.

Westwood, Massachusetts, United States

• Delivered exceptional service, ensuring total customer satisfaction and fostering long-term client relationships.
• Assisted customers in selecting the most suitable products based on their unique needs and specifications, providing expert guidance and support.
• Managed all aspects of marketing, social media, and public relations, enhancing brand visibility and engagement

Quincy, Massachusetts, United States

• Delivered exceptional service, ensuring total customer satisfaction and building lasting client relationships.
• Managed scheduling of customer appointments, clearly setting expectations to ensure smooth service experiences.
• Created detailed repair orders that accurately described customer needs, facilitating effective technician diagnosis.
• Monitored the progress of customer repairs, providing timely notifications and updates throughout the repair process.
• Consistently achieved the highest levels of gross profit for the department, contributing to overall business success.

Weymouth, MA

• Delivered excellent service, ensuring total customer satisfaction and fostering strong client relationships.
• Managed and trained sales staff, implementing sales incentive programs to boost performance.
• Provided guidance to sales representatives, supporting them in their assigned duties.
• Developed innovative sales techniques to drive business growth and profitability.
• Oversaw website redesign, marketing, social media, and public relations, enhancing brand presence.
• Managed sales to all local car dealerships and product resellers, expanding market reach.

Weymouth MA

• Managed sales to all local car dealerships and product resellers, expanding market presence and driving revenue growth.
• Oversaw all marketing, social media, and public relations efforts, increasing brand visibility and engagement.
• Monitored all accounts receivable, ensuring timely and accurate financial management.
• Assisted on the retail floor as needed, supporting sales operations and customer service.

Weymouth, Massachusetts

• Assisted customers in selecting the right products based on their needs and specifications, providing expert advice and support.
• Consistently exceeded customer expectations, enhancing every aspect of their experience.
• Managed product inventory and operations in the 12-volt and Jeep accessory departments, ensuring optimal availability and organization.
• Oversaw all marketing, social media, and public relations efforts, boosting brand awareness and engagement.

Dedham, MA & Portsmouth, NH

• Exceeded customer expectations in retail and service sales, delivering exceptional service and ensuring high levels of satisfaction.
• Performed maintenance and light repairs, ensuring optimal product functionality and customer convenience.

Needham, MA

• Provided backup support for the Scheduling Coordinator and Device Coordinator, ensuring seamless operations during absences.
• Collaborated with the Director of Finance and Administration to complete special projects, enhancing organizational efficiency.
• Assisted in clinical operations as needed, contributing to smooth and effective healthcare delivery.
• Established and maintained relationships with facilities participating in the Local Attraction Program, fostering community engagement.
• Regularly updated patient information materials, ensuring accuracy and accessibility.
• Prepared outgoing mail for shipment, managing timely and accurate dispatches.

Bachelor Of Science - Bs, Business Management - Automotive Concentration

Activities and Societies: Phi Theta Kappa Honor SocietyThe Bachelor of Science in Automotive Service Management is designed to provide.

Associate Of Science - As, Automobile/Automotive Mechanics Technology/Technician

Activities and Societies: Phi Theta Kappa Honor SocietyThe mission of the Automotive Technology program is to create entry-level.

Bachelor Of Science (Bs), Business Administration, Gpa: 3.16

Activities and Societies: Alpha Kappa Psi Fraternity

High School Diploma, Gpa: 3.8, Sat: 1640, Act Composite: 25

• Class of 2016 Student Government- Home Room Representative 9-11, President 12 • Dedham High School Student Council- Member 10-11.