Kyle Smith Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California

Audio / Visual Product Support. Digital Signage. Remote Desktop Support, Data Analytics and visualization, Video Asset / Content Management, Proof of Ad Play reports, create client location maps, and provide actionable insights for Executives. Network Management and Engineering: Proactively monitor the network health of DOOH / Digital Signage Windows and Android OS proprietary devices from Servers. Mapping devices and their video, images, xml files from Server via FTP. Solid understanding of LAN / WAN. Mounting VPN connections for troubleshooting of devices in the field via command line. Pulling logs for our Engineering and Dev Ops Teams. Business Data Analytics: Utilizing Excel and Google Sheets’ pivot tables, formulas and macros to clean data from device logs and Statistics Apps for Proof of Ad Play reports. Project Management: Assure tasks are handled in an efficient manner on assigned projects with the following teams: Developers, Engineers, Graphic Design, Dispatchers, Technicians, Tier 2 and Tier 1 troubleshooting, Sales, Installations, Technicians, Contracts, and Billing teams.UX Design and QA Testing:Providing creative ideas of software functionality, how to improve service to clients and their user experience. Testing Hardware, Software and Apps, escalating, learning and providing fixes for client issues with them.Software: AWS, SQL, Python, Postman, XML, JSON, SSO, OKTA, SAML, PuTTY, WinSCP, Filezilla, UltraVNC, Command Line, Excel, Google Sheets, Oracle, OSVC, Harmony.Bilingual:Communicating in Spanish with Spanish Speaking clients.

Us

new project: www.resolutefortitude.comLinktree: https://linktr.ee/ResoluteFortitudeVideos: https://www.youtube.com/user/kylegsmithmpSongs: https://soundcloud.com/kylegsmithmpBeats: https://www.reverbnation.com/kylegsmithmpDJ Mixes: https://www.mixcloud.com/kylegsmith/Multi-genre musician and multi-instrumentalist: singer, guitar, bass, drums, and DJ for 10 years. Singer-Songwriter with several rock / hardcore bands. DJ at hip hop events and competitions. Have served as a resident DJ at night clubs. Produce instrumentals of mostly urban genres.

Fort Mill, Sc

Digital Signage. Remote Desktop Support, Data Analytics via formulas and macros, Media Content Management, and report to Executives. Proactively monitoring the network health of DOOH / Digital Signage Windows and Android OS proprietary devices from our Servers. Solid understanding of LAN / WAN. Mounting VPN connections for back end troubleshooting of devices in the field via command line. Pulling logs for our Engineering and Dev Ops Teams. Utilizing Excel and Google Sheets’ pivot tables, formulas and macros to clean data from device logs and our Statistics Application to provide Proof of Play reports to clients on their media assets. Training, direction and supervision for teams in South Carolina, Texas, and Romania, Europe. Management and Supervision that Dev Team, Engineers, Creative Design, Dispatchers, Technicians, Tier 2 and Tier 1 teams are attending to client issues in an efficient manner. Guided and trained sales, installations, contracts, and billing teams in handling high profile clients. Providing creative insight into how we can improve the way we service our clients. Communicating in Spanish with our Spanish Speaking clients. MVision, PuTTY, WinSCP, Filezilla, UltraVNC, Command Line, Excel, Google Sheets, Oracle.

Fort Mill, Sc

Bilingual Spanish / English troubleshooting of Audio / Visual equipment for restaurants, bars, casinos, and hotels. Guided clients and Technicians throughout the US, Canada, Latin America, and Spain. Promoted to Email Team and finally to Visual Solutions, Tier 2 Digital Signage troubleshooting team. Focused on Digital Signage video media and devices as well as Network connectivity. Managed clients' equipment and media through control sites. Analyzed clients' contracts and warranties. Solved clients' problems or connected them to the correct departments throughout the company to do so.

Fort Mill, Sc

Liaison between Mood Media's and its clients throughout the US, Canada, Latin America, and Spain. Troubleshooting Audio and Visual Media and devices as well as Internet connectivity. Managing clients' equipment and media through control sites. Solving clients' problems and / or connecting them to the correct departments throughout the company. Analyzing clients' contracts and warranties. General billing such as receiving payments and generating invoices for clients.

Spanish to English and English to Spanish translation of government, immigration, and business documents.

Charlotte, North Carolina Area

Field Sales Executive in Virginia, North and South Carolina. Promoted to Administrator in November, 2011 and reported to Owner. Advanced company from using paper invoices by creating a digital invoice for Inside and Field Sales Teams, accessible on computer, cell phone and tablets. Translated warranty policy to Spanish. Handled all Spanish Speaking clients. Maintained nearly flawless company inventory. Accounts Receivable, Account Management, Loss Prevention, Logistics, Supervising all departments, EmailMarketing Campaigns and Website Maintenance. Quickbooks, UPS Worldship, Constant Contact, Volusion.

Lorain, Ohio

Served one year as a Bilingual Case Manager for Spanish speaking clients in the behavioral health industry. Managed nearly sixty clients. Daily tasks included discussing Problem solving techniques, coping skills and advocating for clients in government programs, courts, and hospitals.

Cleveland, Ohio

Help English and Spanish speaking clients understand and utilize their employer offered Legal plan benefits.

Cholula, Puebla, Mexico

English 101 and 102 Professor with nearly thirty Native Spanish Speaking University students per class. Near native command of Spanish was required to teach and convey meanings of English language. Held private classes and an English Pronunciation Seminar once per week, open to all students. Designed lectures, interactive assignments, quizzes, and Powerpoint presentations. Graded all students' assignments and tests. Totaled students' grades in Excel files which were handed into Director of Language Department.

Bachelor Of Arts (B.A.), Psychology

Bachelor Of Arts (B.A.), Spanish Language And Literature

Bachelor Of Arts (B.A.), Spanish Language And Literature

Study Abroad from August 2007-December 2007 for The Ohio State University.