Kyle Hanscom Email & Phone Number

Boston, MA, US

Boston, MA, US

• Maintain and troubleshoot issues with AV systems throughout the Boston Children’s Hospital (BCH) and affiliated satellite campuses, including hybrid meeting equipment, VoIP, presentation technology, and system control
• Coordinate with outside vendors and customers regarding AV equipment purchases, installations, equipment usage and demonstrations, and general questions
• Investigate issues with AV department programming, including but not limited to the Biamp, Extron, Crestron, Tightrope, Logitech Synch, Nureva Cloud, and LG ProCentric TV systems
• Interface with clients about event-support through email, phone conversations, and face-to-face interactions, to assess technical requirements and needs
• Edit and write programs for conference room control systems, integrating multiple brand systems into a cohesive and intuitive operation
• Catalogue and keep records of all AV department interactions, tickets, and reported issues through JIRA software

Chestnut Hill, MA, US

- Audio duplication, consultation, and restoration- Digital multitrack audio recording, editing, and mixing- Hearing enhancement equipment- Microphones and sound reinforcement systems- Sound design and editing- Analog to Digital media transfer- Programming Function Space Control Processors - Oversee and Manage student employees

Cambridge, Massachusetts, US

Partner with customers to identify and resolve technical issues through phone, email, and chat conversations.Provide educational training for how-to question regarding the HubSpot platform.Isolate software issues and engage with engineers using internal processes to mitigate problems.Identify and communicate customized, tailored solutions that allow.

AEA Assistant Stage Manager for "Beauty and the Beast", "Stuart Little", "Ragtime", "James and the Giant Peach", "Little Women". Deck-Chief and A2 for "In the Heights".Manage the actors and stage crew from the deck of the theatre during performances.Work with the Production Stage Manager to supervise and run rehearsals. Coordinate and assist Front of House.

Cupertino, California, US

Perform modular repairs on current and previous generations of iPhone based on provided guidelines and safety regulations. Ensure that proper repair procedures are followed, post-repair testing are completed, and modular repair successful.

Cupertino, California, US

Provide customers with advice and support, using knowledge of current Apple technologies to assist troubleshooting iPods, iPhones, and iPad devices, based on reported issues or concerns, explicitly notating assistive steps taken and outcomes. Empathize and provide exceptional customer support to those experiencing issues with their respective products..

New York, NY, US

Coordinate with Associate Producer of Festival activities to organize and setup of “Mudder Village” area, including TM games, spectator rest areas, event signage, and corporate sponsors and vendors. Supervise volunteer staff during event preparation and Raceday activities, including festival setup and teardown. Interact and partner with other Independent.

Provide technical support for audio and video capabilities in University lecture halls, acting as on-site technician when requested.Lead and train student work-study staff in event support setup, breakdown, and equipment maintenance. Interact with clients about event support through email, phone conversations, and face-to-face.Manage and upkeep audio.

AEA Assistant Stage Manager for Reagle Music Theatre's 2016 Summer season of "Carousel", "Thoroughly Modern Millie", and "Crazy for You", 2017 Summer season of "Joseph and the Amazing Technicolor Dreamcoat", "Showboat", and "42nd Street". Production Stage Manager for the final weekend performances of "42nd Street". Manage the actors and stage crew from the.

Chestnut Hill, MA, US

Oversee the event technicians for the Robsham Theatre Arts Center at Boston College.

Chestnut Hill, MA, US

Put together a cart of relevant equipment for the requested eventsArrive to event early and set up gearConfirm with the client that all audio gear is functioning properlyDepending on the type of event, remain on-site through the duration of the eventArrive to event to strike equipmentCheck that all equipment is functional and organized Contact clients with.

Chestnut Hill, MA, US

Arrive to the theatre and contact client on how they want their performances to goSet up equipment requestedProgram lighting cues into ION boardOperate the Yamaha digital sound boardOperate the multimedia switcher for computer presentations Fix any of the equipment that was showing issues during the presentationsStrike all of the equipment and clean the.

Chestnut Hill, MA, US

Operate the Yamaha CL3 sound board as an A1 for Boston College Women's hockey games. DJ and assist as an A2 for the Boston College Men's hockey games.

AEA Assistant Stage manager for the Reagle Music Theatre's 2016 summer productions of "Carousel", "Thoroughly Modern Millie", and "Crazy For You"

Coordinate with Production Management and A1 to provide audio support for the Boston College Arts Festival. Responsibilities include: - Running/Striking cables for microphones, instruments, and other performance equipment- Coordinating with performers about their audio needs- Delegate and oversee tasks to event staff and volunteers - Maintain inventory of.