Kyle Harrison Email & Phone Number

Denver, Colorado, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina

Charlotte, North Carolina Area

Appalachian State University

• Led top team in the nation for largest brand ambassador program in the world for 2016-17
• Coach new and returning brand ambassadors to aid in execution of brand recognition and sales
• Organize and orchestrate Monthly calls for 5 Schools across the nation to provide a collaborative environment for Brand Ambassadors to be successful
• Mentor brand ambassadors on how to best plan and execute monthly events in order to accomplish goals

Appalachian State University

• Facilitate brand and product awareness of Amazon Student program for students on campus
• Collaborate with peer ambassador to create events and customer relation strategies to increase program enrollment by a minimum of 50 students per month

Charlotte, North Carolina Area

• Scheduled 9 project team members to establish project resource requirements and create an estimated timeline for client work completion
• Preformed IT general controls by reviewing and verifying compliance with Sarbanes Oxley regulations and requirements for largest healthcare provider in the Southeast
• Reviewed IT systems and inquired of IT management for proper allocation of permission, compliance with policies, and proper system security requirements; for largest steel manufacture in U.S.

Mooresville, North Carolina

• Train existing and new hires on upgraded Point Of Sales system through teaching system processes and guiding associates to proper functions
• Identify errors in the Point Of Sale system and troubleshoot the issue for the associate
• Engage associates to complete front end operational duties in a timely manner leading to a clean and well organized store front
• Increase efficiency and morale by taking initiative to greet customers, recognize their needs, and meet them before being asked
• Identify additional needs of departments and provide necessary assistance to alleviate excess workload for fellow associates
• Monitor $30,000 in storewide sales for accurate point of sale transaction data

Mooresville, North Carolina

• Coached eight new hires in the proper procedures to successfully help customers and care for store merchandizing duties associated with opening and closing the store
• Assisted customers with inquiries about the location of items on aisles
• Organized and rotated inventory to maintain a clean and efficient store

Kannnapolis, North Carolina

• Established and configured an imaging server utilizing Windows Deployment Service to deploy both Windows and Linux based operating Systems
• Revitalized outdated IT asset inventory system to be used as an internal control method for tracking high value assets
• Bolstered IT helpdesk productivity through assistance with PC troubleshooting and debugging
• Analyzed existing hardware efficiency and reallocated components to rejuvenate 150 machines throughout the organization
• Drafted technical directions on server operation and configurations for current and future use

Mooresville, North Carolina

• Develop and implement a plan of action tailored to each customers specific needs
• Performed meticulous interior cleaning and waxing in a timely fashion with great attention to detail to meet customer specifications
• Execute thorough service with great attention to detail, exceeding customer expectations in a way that provides an impeccable finished product

Bachelors Of Science In Business Administration, Computer Information Systems, 3.99

Activities and Societies: Walker College of Business Honors, Walker Fellows,Association if Information Technology Professionals, Bike Club

Minor, Supply Chain Management