• Lead large cross-functional corporate initiative at the division level to enhance our Ease of Doing Business process from inquiry to invoice• Facilitated system integration execution with our global divisions that delivers a consistent platform across all businesses• Act as Business Process Owner (BPO) to develop & execute enhancements within our front facing systems and provide supporting metrics• Provide guidance on standard process work for systems & reporting solutions to ensure consistency, reliability and quality• Maintain large project database & opportunity tracking & visibility to drive sales activity and lead generation • Develop and create competitive market intelligence reporting with the support of Center of Excellence Analyst to assist internal teams with competitive updates and market share guidance• Management of sales administration, and executive level reporting requirements in support of the Vice President of Sales, including sales & agent commissions, Point of Sale data and incentive programs• Develop database and dashboards to facilitate use of business tools and to increase transparency for all North America sales and marketing needs as requested

• Provided support to multiple product lines through technical knowledge of SAP transactions that include order/quote creation, pricing conditions, stock availability, delivery, customer/material master, & QN management• Managed cross-functional teams to create multiple quotation/marketing tools that have generated over $8.5M in total quotation activity• Generated pricing/sales reports for our global Product Line & Sales Management teams to identify large quotation opportunities, utilizing Power BI, resulting in over $203M in sales• Served as the division’s Business Process Owner that improved & maintained our global quotation system which generated over $92M in monthly quotation activity• Served as the division’s Business Process Owner that rolled out & identified enhancements for a new quotation system that spans multiple domestic & global businesses• Developed a quotation tool that has generated over $7M in quotation activity with ~25% realized in sales• Lead training sessions for new software integration tools for sales force of 100+ employees, identifying over $75M in quoted project opportunities• Created development framework for quotation/marketing tools to align with Eaton’s new global initiatives that drive sales & promote customer retention for its over $1B business• Oversaw multiple projects domestically & globally, across all phases of development while creating standard work that was adopted as the benchmark for configuration projects throughout the division

• Supported Sales Management through execution of technical inquiries, quotations, & end user gap analysis for Commercial Products resulting in sales ranging up to ~$200M• Managed strategic accounts for the entire division with sales that totaled ~$7M• Assisted new product development launch activities through creation of marketing literature, product sample alignment for field application demonstrations, & facilitating effective promotions• Tracked campaigns through database creation/maintenance & prepared performance analysis reports based off the database metrics to help provide recommendations for future program offerings• Demonstrated advanced knowledge & technical understanding on over 5,000 products within the Commercial Products product line• Serviced projects and orders surpassing $300K, working directly with Material Planning and Sales to ensure improved timeliness, efficiency, & service rates

• Collected & interpreted departmental data to develop initiatives for funding & student recruitment/retention• Built financial model & provided recommendations to Keuka College on campus facility upgrades/renovations • Maintained & completed web development tasks for Business Office’s intranet network

• Demonstrated Keuka College Standards during Admission events & provided campus tours to prospective students • Created & maintained a prospective student database to help develop outreach pipeline