Kyleigh Walcom Email & Phone Number

Meridian, Idaho

Perform Account Administration by: Bill client costs to private insurance, Medicaid, and various client care reimbursement institutionsPost and maintain client payments Perform accounts receivable functions while maintaining the highest degree of customer serviceHandle client insurance by checking eligibility, making inquiries on the client’s behalf, and acting as mediator between the clinic, client, and insurance company in solving issuesAppeal, process, and reprocess problematic claims with insurance companies Train incoming hires on office policies and procedures, our various computer systems, and insurance complianceMaintain a professional, punctual schedule with clients and therapist, ensuring the best quality careComplete quality assurance and completion of all client files by ensuring the maintenance of Medicaid and other insurance requirements and verifying client diagnoses Provide customer support by:Provide customer service to incoming clients, phone calls, and various therapists, case managers, social workers Coordinate with referring physicians and schedule new clients with the most qualified therapist for their particular needsManage outgoing client reminder phone callsOversee interdisciplinary communication on behalf of clients

Meridian, Id

Provide indispensable support to the office manager by: Bill psychosocial rehabilitative (PSR) client costs to Medicaid Create and maintain all client files and ensure Medicaid complianceVerify client eligibility with Medicaid Complete faxing of documents in a timely manner including disability determination, treatment plans, and various other paperwork Coordinate care with various doctors’ offices and several additional facilities to assist in advocating on the clients behalf