Third In Charge
CurrentDelegated tasks to team members according to project requirements and employee strengths.• Addressed customer questions and recommended appropriate products and services to increase satisfaction.• Processed customer discounts, returns and refunds according to store policies.• Identified and implemented motivational techniques to increase employee engagement.• Built and maintained positive working relationships with co-workers.• Provided efficient and courteous service to customers.• Processed cash, check and credit cards for customer purchases.• Counted cash drawers at beginning of shifts to verify correct amounts.