Principal Account Solution Engineer who excels at being a trusted partner to my sales counterparts and customers through communication, discovery, team orchestration, and value selling with a passion for data-powered AI to deliver trusted solutionsPartner with clients and collaborate with internal team members and C-Level client contacts to drive consensus on multi-product solutions across the Salesforce portfolioTake ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps Orchestrate and lead cross-functional solution specialists, Enterprise Architects, Technical Architects, BVS, Professional Services, and CSG reps through client discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches with live product demonstrations

Partner with clients and collaborate with internal team members and C-Level client contacts to drive consensus on multi-product solutions across the Salesforce portfolioTake ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps Orchestrate and lead cross-functional solution specialists, Enterprise Architects, Technical Architects, BVS, Professional Services, and CSG reps through client discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches with live product demonstrations

· Contribute to the Mid Market Business team to demonstrate value in Salesforce solutions through product demonstrations.· Technical expert for the Account Executive teams.· Present Salesforce.com solutions to C-Level clients· Lead business discovery sessions to understand and present solutions to high-level business problems

Utilized knowledge of deal structure and strategy to reach Groupon’s and merchants’ desired outcomes and maximize satisfaction, engagement, retention, and profitProactively sourced, pitched and closed new businesses that feature on GrouponManaged existing accounts to cement long-term partnerships and to create campaigns that help merchants meet their strategic goals, while also meeting the commercial requirements of Groupon

Completed on-site customer inspections to understand customer needs and application requirementsPresented higher quality solutions to provide lower total cost of ownership for customersProvided differentiated business and product knowledge in real world applications and scenarios

· Assisted seven professors from Marquette University, University of Wisconsin, and Milwaukee School of Engineering in developing a business case for sustainable asset renewal of existing buildings· Responsible for gathering data from industry experts and completing a white paper on best practices in sustainable building energy upgrades· Assisted in the validation of model assumptions for the thermal mapping of heat dissipation in three distinct rooms of the Milwaukee County Research Park

· Led a group of two engineering interns in competitive engine disassembly, component cataloging, and engine dynamometer testing· Reported directly to and shadowed the head of powertrain development as part of project management training· Authored a technical report on the current status of the competition's critical components

· Worked with customers through technical support phone calls, online demonstrations, and emails · Managed all of the billing and financial operations of the company · Assisted in the design of the user manuals for the different software packages