Lead the Deem business, as a part of the overall Travelport team, with end-to-end responsibility for revenue growth, client retention, as well as solution management and support. This includes all sales and account management, product and technology, support & services, marketing, and other administrative functions.Deem is a leading global provider of cloud-based corporate travel management solutions, enabling Deem's thousands of corporate customers and TMC partners to optimize their travel procurement processes. Deem allows customers to continually refine their balance of traveler satisfaction, travel policy, and spend management. Deem supports corporate procurement needs in over 60 countries, globally and counts leading global brands across virtually all verticals as its customers.

Responsible for Travelport's global customer segment strategy and marketing functions, market research, and solution go-to-market across all travel segments.Led the global team which is responsible for 50+ products aggregating data in real-time from 400+ airlines and processing $78bn in transactions annually.

• Led the Product Design and Product Marketing team, with overall responsibility for the identification of market needs, addressing the competitive space, as well as the market delivery of solutions that further hotel commerce and the clear and compelling messaging for those solutions• Drove the formulation of key product strategies in hotel distribution, fostering the efficient and effective hotel distribution marketplace where hoteliers, ecommerce distribution partners and traditional points-of-sale shop for, buy and consume hotel travel products• Leveraged new technologies, including artificial intelligence, to enable next generation capabilities to manage the significant changes that are affecting hotel shopping and buying

• As the Global Leader of Strategic Business Development for the travel and transportation space, with a particular focus on the airline sector, I drove IBM's growth in that industry, both with existing clients, as well as broadening IBM’s footprint of customers all around the world. • Worked across all of IBM’s broad lines of business to support new contract signings for industry solutions, IBM's growth initiatives, long term services agreements and successful delivery of solutions and services across this segment. • Supported new sales for IBM’s $3.5B travel and transportation industry solutions, with a focus on the introduction of artificial intelligence and cloud computing to drive down costs, while increasing revenue – particularly the application of machine learning into the deep personalization and offer management in the commerce space of travel providers• Responsible for the identification and anticipation of client needs and bringing the vast array of IBM’s products and services to support the client’s business.• Provided industry-specific insight and guidance to global teams in client engagements, ensuring that IBM’s offerings contemplate the specific needs of the travel marketplace and clearly articulate IBM’s unique value

Reporting to the CMO, created and led new organization serving Sabre’s two largest customer segments within its largest business unit to foster cross-utilization of resources and solution sales.• Led a team of 90 responsible for sales, marketing, operations, and support of corporate and leisure travel procurement, driving 35%+ margins while growing revenue to over $10M. Transformed SaaS solutions from non-revenue producing features to strategic growth businesses with projected new revenue of over $60M• Managed the solutions for Sabre’s two largest customer segments: online, offline, mobile points-of-sale, mid and back office, as well as the User Experience team – collectively representing $2B in annual revenue • Improved the end-to-end accountability for strategy and solution delivery in the marketing organization • Managed the public filing content for Sabre’s largest business unit in Sabre’s Initial Public Offering• Led the brand marketing organization, responsible for overall messaging and go-to-market for Sabre’s largest business unit, as well as introduction of a pan-Sabre re-branding in support of Sabre’s then-pending IPO

- Support Teradata in their marketing and planning for the Travel and Transportation Industry - in data storage, Big Data, commercialization- Drive strategic thinking in Teradata's product planning

- Facilitated organizational improvement across a broad range of categories -- vendor management, customer engagement, customer solutions and services, marketing, and sales- Supported Direct Travel's relationship with Sabre, as a key vendor for Direct's portfolio

Recognized for learning agility, moved to new and different area of Sabre’s business.• Led the formulation of Sabre’s airline retailing strategy, focusing on the intersection of airline merchandising, revenue management and big data insights, launching Sabre’s pursuit of the $100B airline retailing space• Researched trends and actions across both consumer products and packaged goods retailers, as well as travel companies influencing industry-wide direction in revenue optimization and product bundle positioning

Consolidated disparate technology and consulting teams into a cohesive organization.• Led the team responsible for managing relationships with all third parties that integrate with the Sabre marketplace, negotiating and winning new business, while growing it to a $25M annual business• Managed Sabre’s business process reengineering practice, consolidating approaches from multiple teams, focused on aligning six sigma best practices into an integrated service model – addressing, front, mid, and back office environments for Sabre’s largest customers, on a global basis

Formulated Sabre’s end-to-end strategy in the face of radical change in airline distribution.• Identified an emerging trend in airline sales and distribution, the charging for ancillary services, such as seats and baggage, and devised Sabre’s broad-based go-to-market strategy to address the $35M opportunity• Recognized as an industry-wide thought leader, with a wide range of public speaking, including an address before the United States Congress and appearances in the Wall Street Journal, CNN, and other publications

Led the air, hotel, and ground transportation solution areas.• Led the acquisition and integration of SynXis, the basis of Sabre’s $300M Hospitality Solutions business unit• Ideated and developed Sabre’s media business, growing it into a high margin $40M standalone revenue line• Formulated marketing plans across several of Sabre’s key products in its airline software business• Developed the SaaS concept inside Sabre Airline Solutions and outlined the go-to-market for revenue management, crew and resource scheduling, point-of-sale, customer self-service, and loyalty management

Fostered the transformation of the manner in which travel is shopped and booked.• Introduced internet-based shopping and booking for corporate travel management, the first of its kind in travel• Engaged suppliers and other channel partners for the distribution of the new travel management paradigm

Promoted to drive cross functional teams improving factory performance and productivity.• Worked with the field sales organization for one-on-one customer engagement to assess market needs• Responsible for the end-to-end solutions allowing airlines to market and sell their products in Sabre

Hired into one of the foremost leadership development organizations in the world.• Outlined operating and capital plans for AA technology, redesigning the budget data management process• Assessed financial risk and completed supporting analyses on key technology initiatives across AA

Invited to become adjunct faculty member at TCU, educating business school students on information technology• Instructed on the changing landscape of IT, including the move from mainframe to server or SaaS based technologies• Grew student skills in the usage of core productivity tools necessary in the workplace • Provided framework and coached on the development of a multi-dimensional capstone project incorporating multiple technologies and business planning skills