Regional Director Of Operations
CurrentAchievements• Maximized sales revenue resulting in over $12,500,000 in annual sales in 3 separate markets• Received a 95% approval rating from staff (175+ employees)• Presenter/Speaker for company wide Leadership seminar• Board member on DEI. Committee (2+ Years)• Mentored managers/leaders that are top performers in organization (Lead Corporate Trainer & Head of Facilites)• Spear headed events & community program to establish brand recognition in new developing market!Responsibilities• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.• Mentor and train management to define and exceed field sale objectives• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, human resources, recruiting, and recommend needed changes within organization• Provide training for Regional Managers, General Managers, and staff• Devise marketing, sales and customer promotions to work alongside HQ and stakeholders plans• Manage business expansion, revenue development and market gains• Handle human resource concerns and oversee plans to handle issues consistently and efficiently• Oversee day to day operations• Performed difficult staffing duties, refereeing disputes, firing employees, and administering disciplinary procedures.• Review financial statement, sale and activity reports, and other performance data to measure productivity and goal achievement• Establish and implement department policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary and accordance to California & Texas state law