Kyle Laauser Email & Phone Number

Milwaukee, WI, US

• Maintain and troubleshoot multiple Jenkins instances and manage CI/CD pipeline tools in collaboration with development teams
• Configured and implemented ephemeral build and test agents in Jenkins, including automatic provisioning, testing, promotion, and ingestion of VM templates using the Ansible Automation Platform; reduced the time to.
• Collaborated in designing solutions to increase developer productivity and reduce infrastructure-related error

Milwaukee, WI, US

• Successfully led a global DevOps team of 8 members to implement best practices and improve efficiency in software development and deployment processes.
• Collaborated with cross-functional teams to ensure that development and operations requirements were met for all software releases.
• Developed and implemented security policies and procedures to ensure compliance with industry standards and regulations.v
• Facilitated regular team meetings and performance reviews to ensure continuous improvement and growth of team members.
• Participated in DevOps Communities of Practice, resulting in increased knowledge and skill sets within the organization.
• Built and maintained strong relationships with stakeholders, including developers, project managers, and business leaders, to ensure effective communication and alignment of goals.

Milwaukee, WI, US

• Facilitated the successful execution of the the SAFe Agile framework for the DevSecOps team, consisting of 12 members
• Acted as de-facto manager, holding 1:1’s, coaching teammates, and strategically planning work that was performed
• Served as an escalation contact for all firmware and software development teams
• Monitored and maintained a geographically dispersed infrastructure including management, backup, and recovery of 500+ virtual machines (vCenter, Azure, Veeam)

Milwaukee, WI, US

• Configured and maintained the monitoring and automation software used to monitor 100+ customer sites (Solarwinds N-Central)
• Developed multiple Power Apps to increase consistency and reduce execution time for many tasks

Cleveland, Ohio, US

Freelance iOS Developer

Cleveland, Ohio, US

Exploring and creating a new galaxy of Apps, for you.

Nashville, Tennessee, US

• Automated time-intesive tasks across multiple business units
• Implemented a cloud management platform to provide a single-pane-of-glass provisioning system across publlic and private clouds for end users
• Implemented source control for infrastructure automation and developed a Continuious Integrious pipeline for all commits
• Obtained Lean 6Sigma Whitebelt certification in the DMAIC process
• Integrated multiple monitoring utilities to provide one source for full-stack system monitoring
• Participated in capacity planning and license agreement renewal discussions with internal and external resources

Westlake, OH, US

Accomplishments: - Worked within the parameters defined by company executives to develop a comprehensive and effective Business Continuity Management System. - Regularly conduct interviews with department stakeholders, documented findings in a format consistent with ISO 22301, and configured systems organization wide to be recoverable within designated.

Independence, Ohio, US

Accomplishments: - Configured, upgraded, and migrated branch to new location, introducing new technologies, maintaining connectivity to both branches, and ensuring quality of service requirements - Performed both physical to virtual and virtual to virtual server migrations - Automated Month End processing as well as many manual tasks, including reporting.

Independence, Ohio, US

- Rebranded MIS department to IT - Restaffed the IT department - Automated many business processes - Layed out a strategic plan to improve technology at the credit union

Independence, Ohio, US

- Moved and upgraded existing branch to new location - Migrated multiple Citrix and physical servers to VMware ESXi - Set up SSO using Microsoft ADFS - Implemented a help desk ticketing system and internal chat utility

Cleveland, OH, US

Accomplishments: - Performed a Physical-to-Virtual migration for multiple servers using VMware ESXi, simultaneously migrating a majority of machines from Windows Server 2003 to 2008 or 2012 - Configured Microsoft SCCM installation to migrate all end-user systems from Windows XP to Windows 7 and implemented a streamlined, regular re-imaging process.

Accomplishments: - Redesigned website and created social media presence for the organization - Created multiple Microsoft Access databases to track various county records and dataEnvironment: - 30 employeesTechnology: - Created and maintained website using Adobe Dreamweaver - Created records management systems using Microsoft Access

Achievements: - Provided technical support and network administration to the Retreat House as neededTechnology: - 20 computers

Accomplishments: - Created standard Norton Ghost image for customer machinesEnvironment: - Small computer repair shop, performed basic technical support for around 30 customers per day

Accomplishments: - Created billing invoices for entire client base on a semi-annual basis - Performed any necessary technical support

Cooperstown, New York, US

Accomplishments: - Provided technical support for 400+ end users. - Maintained Active Directory accounts - Scheduled and Monitored Backup Exec Backups - Deployed new anti-virus solution to entire county

Cobleskill, NY, US

Tutored students in: - CITA 110: Microcomputer Applications - CITA 112: Spreadsheet and Database Application - CITA 115: Computer Operating Systems - CITA 120: Computer Hardware Concepts - CITA 130: Web Publishing I - CITA 150: Typography and Layout - CITA 190: Linux Operating System - CITA 200: Data Communications Networking

Albany, NY, US

Accomplishments: - Re-cabled, organized, and documented multiple data closets - Fully documented the existing wireless networkEnvironment: - 1,000+ employees, 1,000+ Laptops/Desktops - 40+ Cisco switches

Master'S Degree, Information And Telecommunication Systems

Bt, Network Administration