Kyle Lang Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Architect and design technical solutions for customers utilizing the Camstar SaaS environment. Manage and provide technical guidance for all aspects of the customer’s environment. Lead the effort with research and troubleshooting of complex issues, provide oversight into the technical aspects and solutions. Prospect and test new hardware and emerging technologies to keep costs down.• Architecturally designed the new SaaS system for Camstar Sigmasure• Maintain security for all SaaS and internal networks• Setup private secure cloud for multi-tenet clients• Systems include Cisco UCS, EMC NS-480 and Dell

Responsible for the development and oversight of the following areas throughout the entire organization: Networking, Telephony, Lab Maintenance, Internal Systems, Help Desk Administration, and Asset Management. Generates technical documents used by customers for the installation of MES software. Aids with installation issues and troubleshooting of MES problems.• Data Center Management:Managed and designed a new data center from the cabling and server placement to fire suppression and HVAC. Successfully moved Camstar offices to two different locations (colocation and on-site) over a weekend without any loss of email or data, while under budget and time constraints.• Telecommunications: Managed a move for 110 users from old phone system to new Cisco Call Manager utilizing the features in order to save over $15k a month in telecommunication costs and streamlining our support calls and overseas office communications and well as outsourced assets.• Systems Integration and planning:Greatly reduced the data center footprint by utilizing Windows Hyper-V server and ESX servers. Decommissioned/moved over 300 physical servers to virtual environments utilizing iSCSI for cost savings.

Supporting premier customers for Windows NT/2000/2003 server, Active Directory Issues, Windows XP, Virtual Server 2005, Virtual PC and WinPE. Handled all escalation and mentor calls for Professional support engineers. Provided solutions, technical troubleshooting steps and daily status reports for premier customers on a variety of issues ranging from Installation issues, Bug checks (Stop Errors), Unattended installations, RIS installations CD and Network installations and Backup and Recovery solutions to included scripting of services using VBS and WMI. Provide performance and optimization techniques for customers servers. Help customers troubleshoot various script errors for Virtual Server 2005. Collaborate daily with Exchange, SQL, Cluster, Directory Services and Performance to manage and resolve customer issues.

Responsibilities included Designing and setting up networks, Active Directory implementation and associated hardware including Cisco routers/switches, PIX-IDS solutions, SAN-iSCSI Backup design using Brocade Silkworm switches XIOTech Magnitude Disk Arrays, Windows 2000 and 2003 servers, and Exchange 2000/2003 servers. Developed and implemented a SAN / iSCSI rollout strategy for Windows 2000/2003 for various large site customers. Developed a VMware infrastructure for developers at 2 large Pharmaceutical companies. Projects include – Wireless network design and implementation for 6 Fortune 500 companies, Designed and implemented 3500 seat, 70 server Citrix farm. Designed and was Project Manager for 2 Exchange 5.5 to Exchange 2003 conversions and Active Directory implementations. Setup and administered backup Tape and SAN solutions for SQL 2000 and File operations. Setup HP OpenManager to help manage production servers, switches and routers.

Developed security models and documenting procedures. Internal E-Commerce network design and configuration for Computer Associates - Nethaven group with over 80+ websites onsite. Managing Network traffic / bandwidth issues and resolving performance issues. Project Manager for Systems Integration ranging from AS/400 and RISC/6000 to Novell and Microsoft NT servers. Providing Remote Access Solutions for dial-in users and designing a web based interface for small business clients. Traveling to various customer sites and presenting proposals for projects, Dealing face-to-face with the customer on support and design issues and resolving them, keeping the customer updated on project progress and developments. Worked with eTrust group for development and implementing security at large client site with over 2000 users, 30 servers in 9 locations worldwide.

As a Network Engineer for Bank of America Wealth Management Network Operations responsibilities included, setting up and configuring over 120 NT servers, Installing NT4.0 Server / Exchange 5.5 / IIS4.0 / SMS / SQL / NetWare 4.1x servers and administrating the same. Setting up routers and switches between hub sites and remote sites. Documenting setup procedures and developing troubleshooting procedures with step-by-step diagrams. Troubleshooting TCP/IP and DNS problems. Traveling to client sites for installation and hands on training for the end users. Developed and maintained a Master Application database for Network Operations. Converted over 90 Netware servers to NT with no loss of data and 72 Netware 3.12 to NetWare 4.11. Also designed a $220,000, aggressive backup and recovery policy for the TradeStreet group, upon system failure for minimal down time.

Maintained and operated- MK86 Gun Fire Control System- Harpoon Missile System- CIWS - AN/SPQ-9A Track-While-Scan Radar- AN/SPS-48E Search Radar- AN/SPS-39A Search RadarAs divisional supervisor, responsibilities include management and supervision of 29 personnel to accomplish assigned tasks. Focusing efforts on inspiring team goals such as: problem solving/ troubleshooting, time management and maintaining a proactive environment with invariable attention on improving the personal and professional lives of others. Held a top secret clearance for last 10 years.Awards include :Combat Action Ribbon – Desert StormJoint Meritorious Unit CommendationNavy and Marine Corp Achievement MedalKuwaiti Liberation Medal Kingdom of Saudi Arabia Expedition MedalNavy Expedition Medal - KuwaitArmy Navy Joint Unit CommendationSouthwest Asia Service – 2 AwardsNato Expedition Medal – Former YugoslaviaNato Expedition Medal – SomaliaGood Conduct - 3 Awards

Towards Bachelor Of Science, Information Technology

Activities and Societies: Studying late at nightGot to love the G.I. Bill

Education record

Education record

Education record

Education record