Kyle Larner Email & Phone Number

Winter Park, Florida, United States

-Select and implement technology -drive more member engagement and better experience -drive a better employee experience and reduce costs-Drive process improvement - drive revenue - reduce cost and increase scalability

Pre-Sales Support• Work closely with Sales leaders to determine costs for labor, travel, technology in the creation of a SOW or in RFP responseCustomer Relationship• Work with client to understand their ongoing needs• Develop Arrow as a trusted partner• Act as the account’s escalation point Business Results• Accountable for overall business performance of a healthcare service line projectsProject Management• Ensure the use of corporate standards, tools, and processes are utilized across all projects• Full lifecycle project management and overall solution implementation• Implement repeatable and scalable processes that drive efficiencies and value• Ensure all projects are successfully executed including meeting milestones and/or deliverables• Maintain a close awareness of resource needs throughout the healthcare division and develop long term plans with regard to resourcing based on client needs• Track and improve the utilization of project teams• Manage staff utilization to established targets• Provide hands-on supervision for all deployed teams• Train and develop team members to drive employee productivity and drive customer satisfaction\value

Northville, Mi

Manage Windows Server support, Field Support, Infrastructure monitoring and monitoring implementation teams