Kyle Leblanc Email & Phone Number

United States

San Diego, California, US

Menlo Park, CA, US

Mountain View, CA, US

San Francisco, CA, US

Mountain View, California, US

• Build, manage and lead the Horizontal Design Capabilities teams consisting of Design Systems, Customer Success, Billing & Subscription and IDG design teams that define the product design experiences for customers.
• Led Customer and Developer Success design teams responsible for saving $48M in Care and Product Help costs
• Define KPI metrics for 3rd party developer connections with QuickBooks products
• Lead Intuit Design System native mobile library creation across QuickBooks, TurboTax, Mint, ProConnect and global design teams
• Align Design and Engineering teams to efficiently produce components and patterns for QuickBooks visual refresh
• Worked with C-suite executives and VPs to forecast roadmaps and prioritize resources with design teams across all business units

Dallas, TX, US

• Built, managed and mentored a team of UX Designers and Information Architects responsible for managing the AT&T eSupport site architecture to provide a single and consistent product user experience for AT&T, DirecTV.
• Refined the UX vision and lifecycle to align workflows with the design, content and development teams to establish uniformity across the end-to-end product experiences
• Established relationships and worked with partners to translate customer feedback on our online experience and develop roadmaps to address and improve our experience
• Influenced, coached and promoted UX team processes and culture of having a mobile first and content first approaches to product design

Bloomington, Illinois, US

• Worked on the DDUX Digital Transformation team to create and direct a consistent and cohesive UX design system to cultivate product design conventions that are adaptable while delivering a streamlined digital.
• Worked with business partners to define the UX strategy and standards for responsive web and native application product design
• Established standards for organizational approach to using iconography, interactive forms, and other components for desktop and mobile products
• Strategize with business partners to deliver a complete enterprise strategy
• Redesigned Home Insurance Quick Quote and the Driver Feedback applications on iOS and Android that resulted in a 400% increase in downloads on iOS and 600% increase on Android
• Established and published branding guidelines for third party software applications

Atlanta, Georgia, US

• Built and managed team of 9 to 13 designers responsible for the creating the design system of the THD Web App and the THD Web App Toolkit; an enterprise application template and style guide used by over 300 developers.
• Implemented the UX & UI strategy to transition legacy FLEX and Flash applications over to HTML5 applications with a uniform look and feel
• Defined the UX workflow strategy for designers and developers to work with internal stakeholders to build applications resulting in all future applications having a uniform user experience
• Partner with Product Managers, engineers, researchers and content strategists to oversee the user experience of enterprise products from conception to post-launch
• Transform conceptual ideas into functional products and applications used throughout the enterprise

Windsor, Berkshire, GB

• Managed a group of 10 developers and engineers responsible for digital transformation of enterprise applications designed to deliver the hotel brand guidelines used by hotel franchisees and management to operate hotel.
• Led product design and development for the Brand Standard and Brand Frameworks applications for over 5000 hotels across all 12 brands which eliminated the need for physical manuals to be printed and sent out to hotels.
• Produced and launched the online enterprise properties for EVEN Hotels franchisees
• Spearheaded efforts to create a Liferay design system with reusable page layouts, widgets and component templates for future builds that could be deployed in minutes

Dallas, TX, US

• Managed group of 5 designers and developers that oversaw the production of Small Business section of the www.ATT.com
• Organized requirements gathering and analysis sessions with product owners to plan and forecast projects and provide accurate timeline estimates
• Managed and scheduled weekly design reviews, updates and content changes to the small business website
• Designed and reusable components for AT&T design system
• Designed and developed the iPhone 4s microsite for preorders; which had over 1 million orders within the first weekend of rollout
• Designed and developed microsites for seasonal and holiday promotions

Atlanta, Georgia, US

• Responsible for leading the initiative for the first generation of "Buy Online, Pick-Up In Store" (BOPIS) shopping experience which is used in all Home Depot retail store and generated $10 Million in revenue in the.
• Led and coordinated design and development efforts between designers in Atlanta, offshore teams in India and developers in Austin, TX to integrate front-end code with back-end systems
• Designed and led UI efforts user experience for DIY and Know How sections of Home Depot website
• Created the iPad paint center prototype and case study that was presented to senior leadership and approved for development

Windsor, Berkshire, GB

• Responsible for creating wireframes and high fidelity mockups for mobile and web applications for consumer facing hotel brands.
• Designed the InterContinental Hotel Concierge iPad application and worked with development team to successfully launch the application with over 50,000 downloads in the first 30 days
• Created wireframes and reorganized the Priority Club Rewards program microsite
• Designed Priority Club Rewards Android application
• Created wireframes and mockups for the Holiday Inn Club Vacations brand

Boston, MA, US

• Worked as a consultant for onsite and remote assignments to provide UX and UI deliverables for clients including; The Home Depot, GMAC Insurance, GE Money, Kodak Dental Systems, and Center for Disease Control
• Create page layouts and mockups for web applications
• Design, produce and manage the launch of e-mail marketing and newsletter campaigns
• Provide and justify plans and timeline estimates for projects
• Produce functional and technical specification documents that explain the work that was produced

Falls Church, VA, US

• Develop website for the National Birth Defects Prevention Study
• Adhere to W3C Accessibility Standards and Section 508 Guidelines
• Work closely with the Birth Defects Division at the National Center for Birth Defects through the site lifecycle
• Create Photoshop page mock-ups from wireframes which were then used to create website
• Prepare art for online production, and designs and develops web pages
• Social media integration and marketing: YouTube, Twitter, Facebook

Winston-Salem, NC, US

• Develop site/page through the development lifecycle Create Photoshop page mock-ups from approved wireframes which were then used to create microsites Manage online ad, banner, and html email requests
• Create html emails and advertising banners Prepare art for online production, and designs and develops web pages
• Adhere to W3C Accessibility Standards and Section 508 Guidelines
• Under limited supervision, estimate and plan own work
• Social media integration and marketing: YouTube, Twitter, Facebook

Atlanta, Georgia, US

US

Design user interface layouts for the company's several online properties

Atlanta, Georgia, US

US

Basking Ridge, NJ, US

• Converted documents into web pages to be loaded into Documentum content management system
• Point of contact responsible for all supported websites
• Content management duties for all supported websites
• Develop and produce within the quality guidelines set forth by corporate standards
• HTML, CSS, JAvascript, Documentum, XHTML, DHTML

• Developed and designed layout for online testing system
• Content Management
• Graphic design
• Dreamweaver, Photoshop, ImageReady, Fireworks
• Cold Fusion, HTML, CSS, JavaScript, Unix platform, SQL Server

Computer Science

Computer Information Systems