Kyle Low

Kyle Low Email and Phone Number

Employee Engagement Specialist at Zappos Family of Companies @ Zappos Family of Companies
Kyle Low's Location
Las Vegas Metropolitan Area, United States, United States
Kyle Low's Contact Details
About Kyle Low

I am a self motivated, creative leader with great interpersonal skills. Customer service focused, team player. Striving to continually develop . I am a very engaging, intelligent, ambitious, energetic full of positive enthusiasm.

Kyle Low's Current Company Details
Zappos Family of Companies

Zappos Family Of Companies

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Employee Engagement Specialist at Zappos Family of Companies
Kyle Low Work Experience Details
  • Zappos Family Of Companies
    Engagement And Appreciation Specialist
    Zappos Family Of Companies Feb 2019 - Present
    Las Vegas, Nevada, Us
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  • Zappos Family Of Companies
    Fraud Specialist
    Zappos Family Of Companies Jan 2023 - Present
    Las Vegas, Nevada, Us
    Key Responsibilities:• Customer service escalations• Establishing personal connectionswith customers/clients, going the extra mile whenever possible• Fraud analysis• Creating and triaging fraud &abuse tickets• Monitoring ticket health in accordance with service levels• Ensuring proper follow-ups for all tickets• Assisting and educating internalracalirrac en camnanu pracaduIrec
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  • Zappos Family Of Companies
    Social Media Specialist
    Zappos Family Of Companies Nov 2017 - Feb 2019
    Las Vegas, Nevada, Us
    Purpose: Social customer care that fosters relationships and elevates the Zappos brand Monitoring social platforms and engaging with fans, followers, customers and potential customers· Sending employee props (screen shot of actual post) submitted on social media to CLT· Maintaining a one-to-one response ratio at least 90% of the time on all social platforms· Sending NPS surveys to all Twitter customers that are communicated with through direct messages.· Adding and updating tags and topics to all interactions for accurate reporting.· Meeting performance expectations as defined by CLT· Collecting customer ID, date of contact, and channel used on shared document.· Monitoring and interacting with Zappos related videos on YouTube· Searching Zappos related hashtags on Instagram and Twitter and utilizing the daily Twitter report to initiate conversations for potential connection/wow opportunities.
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  • Zappos Family Of Companies
    Customer Loyalty Team
    Zappos Family Of Companies Oct 2016 - Nov 2017
    Las Vegas, Nevada, Us
    The Heart and Soul of the Zappos FamilyOur Customer Loyalty Team (CLT) Agents handle more than 7000 calls a day and are available 24/7! (Well, we do close down temporarily when we have a company meeting or the occasional party!) We love our customers and want to make a personal connection with everyone that picks up the phone to call us. Our highly skilled Agents have the freedom to search for the perfect item, assist with a return or exchange or just simply have a fun conversation with our customers.
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  • Margaritaville
    Operations Manager
    Margaritaville Dec 1998 - Jul 2016
    Orlando, Florida, Us
    Oversee Training and Development for new staff. As well as peer development, ongoing enrichment programs for managers.
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Kyle Low Skills

Hospitality Customer Service Hospitality Management Restaurant Management Restaurants Catering Management Food And Beverage Hospitality Industry Event Management New Restaurant Openings Food Food Service Menu Development Inventory Management Hiring Customer Satisfaction Employee Training Banquets Culinary Skills P&l Hotels Labor Control Resorts Profit Microsoft Office Negotiation People Oriented Food Service Management People Skills Pos Training And Development Menu Costing Labor Management Hotel Management Human Relations Income Statement P&l Management Union Negotiations Banquet Operations Social Media Iphone Search Engine Optimization Communication Linkedin Personal Branding Digital Marketing Content Marketing Teamwork

Kyle Low Education Details

  • Georgian College
    Georgian College
    Business/Managerial Economics
  • Wgu Nevada
    Wgu Nevada
    Management And Operations
  • College Of Southern Nevada
    College Of Southern Nevada
    And Related Support Services
  • Park Street Collegiate Institute
    Park Street Collegiate Institute
    High School Diploma

Frequently Asked Questions about Kyle Low

What company does Kyle Low work for?

Kyle Low works for Zappos Family Of Companies

What is Kyle Low's role at the current company?

Kyle Low's current role is Employee Engagement Specialist at Zappos Family of Companies.

What is Kyle Low's email address?

Kyle Low's email address is lo****@****ink.net

What is Kyle Low's direct phone number?

Kyle Low's direct phone number is +170242*****

What schools did Kyle Low attend?

Kyle Low attended Georgian College, Wgu Nevada, College Of Southern Nevada, Park Street Collegiate Institute.

What are some of Kyle Low's interests?

Kyle Low has interest in Social Services, Perspectives, People.

What skills is Kyle Low known for?

Kyle Low has skills like Hospitality, Customer Service, Hospitality Management, Restaurant Management, Restaurants, Catering, Management, Food And Beverage, Hospitality Industry, Event Management, New Restaurant Openings, Food.

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