Collaborate with strategic partners and health plans to develop market, account, and opportunity strategies for new business growth for employers groups US based eligible employees while taking a consultative sales approach to align with prospect needs and growth goals in a rapidly expanding organization. Build relationships with key consultants at Aon, Mercer, WTW, Lockton, Gallagher, Brown & Brown, and other top consulting leadership. Territory representative for consulting firm. health plan and pharmacy benefit management sponsored events. Accomplishments: - 100%+ closed lives quota attainment - Culture Committee member

- Implemented value-based care strategy in digital healthcare.- Payor contract negotiations for strategic partnerships for product launch- Improved population health outcomes for employer groups using digital health solutions.- Developed sales enablement and go-to-market strategies for new digital health products.- Managed disease management initiatives and promoted health outcomes through innovative healthcare solutions.

In my role, I lead the GTM strategies, product demonstration development, new customer implementation, and customer success organization. Key initiatives under my leadership:- Manage client services and implementation for all Telehealth accounts- Develop sales enablement & Go-to-market strategy and tools for new RPM, TCM, CCM, Mobile, and IoT product offerings. - Manage account management and fulfillment for both RPM & PERS service lines- Contract review and negotiations with MCOs and ACOs to identify qualified opportunities- Revenue cycle management and recovery - Review of the competitive landscape of MCO for sales strategies and partnership plans- Manage clinical services development and product delivery - Development of customizable Customer Success playbook and consultative sales strategies- Create and maintain strategic partnerships for customer growth - Drive customer success metrics through consultative sales leadership  - Set the strategic plan for the Customer Success and Implementation organization and guide process improvements, reporting, and KPIs; monitor and report upon progress and performance- Leverage data to manage performance and priorities for customer Success and Practice Implementation teams and channel critical customer feedback to the organization - Develop and launched new market product offerings- Manage all sales operations initiatives creating organizational synergy and best practices

Managing partner of consulting firm- KLFitness Consulting LLCFranchise Owner of Coppell Fit Body Boot Camp- Market research and digital marketing- Staff development and leadership- Sales management, forecasting, budgeting- Program development, streamlining online fitness services - Head Trainer I launched this consulting firm to help clients at various stages in developing and managing health and wellness, fitness, and medical/clinical programs. This includes collaborating with business owners and leadership teams, including for single and multi-unit fitness and medical center operations. I identify and establish strategic partnerships on behalf of my clients, as well as source and implement technology tools, such as revenue cycle management solutions, billing and collection processes and software, CRM, and other digital marketing automation solutions. Notable Achievements: • Led every stage of programs from startup through growth, including spatial design, implementation of solutions, financial and strategic planning, and defining brand stories.• Navigated COVID-19 by communicating regularly with clients and business owners on reopening strategies, safety protocols, and public health legislation and guidance.

In this role, I directed medical practice management, operations, client engagement and retention for medical health center programs serving both public and private sector accounts. This included meeting with C-suite executives to review contract terms, evaluate short- and long-term challenges, and maintain satisfaction throughout contracts. I also analyzed statistical data and trends, leveraging information to shape and refine strategy, drive innovation, lower healthcare cost, and maintain client engagement. Additional responsibilities included generating consensus among teams and designing protocols to ensure compliance with regulations, such as HIPAA, and company policies. Notable Achievements: • Recruited to spearhead turnaround for a major client up for renewal, saving this critical contract through my data-driven and consultative approach, using active listening to acknowledge the client’s concerns, and leveraging a visionary leadership style to identify innovative solutions for the client. • Introduced biometric screening technology, which yielded 95% engagement among high risk/chronic populations and resulted in 90% utilization of primary care services and 80% utilization of health coaching. • Coached and mentored our salesforce, as well as identified high potential talent among the team and led succession planning efforts. • Grew revenue for fitness centers, medical clinics, and consulting firms by hundreds of thousands of dollars in two years while also sustaining 98% customer satisfaction scores throughout the region and driving an average ROI of 2.8. • Secured contracts with large employer groups with more than 2K employees, including a global financial institution, clients in the oil and gas/energy sectors, multiple municipalities and school districts, and retail chains/franchises. • Named Subject Matter Expert (SME) for the public sector and ISD verticals.

As National Director, I defined the strategy and action plans for our national health and wellness programs, meeting with clients across industries to customize solutions and identify their requirements. I cultivated a synchronous relationship between our products and services, including featuring health coaching and health promotion activities to improve ROI for customers. I also negotiated terms of contracts with clients, vendors, and internal teams, as well as designed educational/training and marketing materials. Notable Achievements: • Partnered with a major aviation partner to analyze their spending on cancer prevention programs and insurance benefits, identifying a health center solution to be housed internally and recruiting healthcare professionals to shape the long-term strategic program vision. • Acted as a liaison to C-suite executives following program implementation and assessed customer success, monitoring the impact of our solution on changing the internal culture and reducing their costs for health insurance. • Launched an innovative Well-Being Center offering, which encouraged employee engagement and increased overall employee satisfaction within client workplaces. • Leveraged my background and passion in biomedical technology and medicine to feature biometrics solutions, guiding customers in integrating and implementing these tools within their program selections. • Increased engagement in our Health Specialist Program offering by 50%, emphasizing the value proposition of products and digital/remote services.