Kyle Macdonald
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Kyle Macdonald Email & Phone Number

Head of Customer Services at Clanwilliam Health (Asia-Pacific)
Location: Auckland, Auckland, New Zealand 12 work roles 3 schools
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Current company
Clanwilliam Health (Asia-Pacific)
Role
Head of Customer Services
Location
Auckland, Auckland, New Zealand
Company size
289 employees

Who is Kyle Macdonald? Overview

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Quick answer

Kyle Macdonald is listed as Head of Customer Services at Clanwilliam Health (Asia-Pacific), a company with 289 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Kyle Macdonald.

Kyle Macdonald previously worked as Chief Customer Officer at Clanwilliam Health (Asia-Pacific) and Manager - Vendor Integration at Clanwilliam Health (Asia-Pacific). Kyle Macdonald holds B. Eng (Hons), Electrical & Electronic Engineering from University Of Glasgow.

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Clanwilliam Health (Asia-Pacific)

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Profile bio

About Kyle Macdonald

I am a father of four and an enthusiastic, energetic, experienced and professional manager who has built up a portfolio of operations management experiences.In my spare time I run and coach the school Fencing program at Mt Albert Grammar School. I am President of the Auckland Swords Fencing club, and have directed the growth of the club to be the biggest fencing club in NZ, with aspirations to grow healthy young adults who enjoy the challenges and learnings of individual sportsmanship. I have worked in the Health Sector for 40+ years and I am currently in a senior Manager role, I have worked extensively in a wide range of operational roles.I have experience of managing multiple departments across a broad spectrum of operational activities; Field Engineers, Sales Teams, Product Managers, Admin staff, Help Desks, IT departments, Warehouse, Project managers, Scheduling, Testing and partner relationships.I furthered my professional career by completing an MBA. My dissertation work was on customer satisfaction. I am passionate about customer satisfaction, as I believe that nothing beats your customers advocating your company.Specialties: Parent (4 kids), SMD CDA PCEHR HL7 FHIR Vendor EMR CIS eHealth Leadership, Coaching, Mentoring, Customer Services, Operations, Sales Management, Processes, Procedures, ICM, ITIL, Analytical, Health Sector, Project Management, Partnerships, Warehouse, Field Engineers, Help Desk, CRMMS Office

Listed skills include Integration, Project Management, Itil, Business Analysis, and 17 others.

Current workplace

Kyle Macdonald's current company

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Clanwilliam Health (Asia-Pacific)
Clanwilliam Health (Asia-Pacific)
Head of Customer Services
dublin, leinster, ireland
Website
clanwilliamgroup.com
Employees
289
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12 roles · 36 years

Kyle Macdonald work experience

A career timeline built from the work history available for this profile.

President

Current
Auckland Swords

Auckland, New Zealand

Sep 2018 - Present

Head Coach - Epee

Current
Auckland Swords

Auckland, New Zealand

Jun 2012 - Present

Epee Coach

Current
Mt Albert Grammar School

Mt Albert Grammer School, Mt Albert, Auckland, New Zealand

I started this Fencing Club in 2013 and I am the Manager, Armourer, Coach, and organiser for the club. As well as turning students into talented athletes, it's a joy to see the dedication and hard work ethic translated into successful academic and working careers.

May 2013 - Present

Vendor Manager

Healthlink

HealthLink is a service & technology Health systems integration company that provides a secure messaging service for the Health sector in NZ, Australia and Canada. It maintains a 27/4 infrastructure for over 12000 clients, including the NZ Ministry of Health and Australian state contracts.Role and responsibilitiesThis role was created to develop the.

Jan 2009 - Jan 2020

Director Integration & Partnership

Healthlink

As per Vendor manager

Jan 2006 - Jan 2009

Operations Manager

Healthlink

Role and responsibilitiesReporting to the General Manager - NZ. This role was to ensure that our systems were available to our customer base of initial 2,000 customers on a 24/7 within SLA levels. Initially with 12 reports, it grew to over 20 staff, half the company and included the customer support desk, deployment and the ITS department.Achievements.

Mar 2004 - Jan 2006

Operations Manager

Profile Ltd

Role and responsibilitiesReporting to the Owner. This role was to manage the day to day operations of the warehouse and Office

Sep 2002 - Mar 2004

Operations Manager

Inps (In Practice Systems Ltd)

Part of the international financial & media conglomerate, Reuters Health Information (RHI) bought out my previous employer, VAMP Health. RHI developed and sold software and support services to the GP marketplace in the UK. It was sold to Cegedim in 1999.Role and responsibilitiesReporting to the operations director. Initially asked to take over and prepare.

1990 - 2002 ~12 yrs
Team & coworkers

Colleagues at Clanwilliam Health (Asia-Pacific)

Other employees you can reach at clanwilliamgroup.com. View company contacts for 289 employees →

MP Mary Pushpalatha Mary Pushpalatha Colleague at Clanwilliam Health (Asia-Pacific) Ireland, Ireland View → MK Michael Kitto Michael Kitto Colleague at Clanwilliam Health (Asia-Pacific) Townsville, Queensland, Australia, Australia View → LM Louise Murray Louise Murray Colleague at Clanwilliam Health (Asia-Pacific) Sligo, County Sligo, Ireland, Ireland View → SK Sakthi Krishna Venkatesan Varadappan Sakthi Krishna Venkatesan Varadappan Colleague at Clanwilliam Health (Asia-Pacific) Chennai, Tamil Nadu, India, India View → PP Premavathi Pp Premavathi Pp Colleague at Clanwilliam Health (Asia-Pacific) Tamil Nadu, India, India View → CM Chad Malone Murphy Chad Malone Murphy Colleague at Clanwilliam Health (Asia-Pacific) Ireland, Ireland View → RB Rachel Brown Rachel Brown Colleague at Clanwilliam Health (Asia-Pacific) Auckland, Auckland, New Zealand, New Zealand View → SK Stacey Kimberley Stacey Kimberley Colleague at Clanwilliam Health (Asia-Pacific) Bromsgrove, England, United Kingdom, United Kingdom View → AM Ashleigh Martin Ashleigh Martin Colleague at Clanwilliam Health (Asia-Pacific) Ireland, Ireland View → CU Colin Underwood Colin Underwood Colleague at Clanwilliam Health (Asia-Pacific) Ireland, Ireland View →
3 education records

Kyle Macdonald education

B. Eng (Hons), Electrical & Electronic Engineering

University Of Glasgow

Activities and Societies: Mountaineering, Fencing

Maths

Wallace High

Activities and Societies: Mountaineering, rugby union, fencing, chess, computer, canoe

FAQ

Frequently asked questions about Kyle Macdonald

Quick answers generated from the profile data available on this page.

What company does Kyle Macdonald work for?

Kyle Macdonald works for Clanwilliam Health (Asia-Pacific).

What is Kyle Macdonald's role at Clanwilliam Health (Asia-Pacific)?

Kyle Macdonald is listed as Head of Customer Services at Clanwilliam Health (Asia-Pacific).

Where is Kyle Macdonald based?

Kyle Macdonald is based in Auckland, Auckland, New Zealand while working with Clanwilliam Health (Asia-Pacific).

What companies has Kyle Macdonald worked for?

Kyle Macdonald has worked for Clanwilliam Health (Asia-Pacific), Fencing New Zealand, Auckland Swords, Mt Albert Grammar School, and Healthlink.

Who are Kyle Macdonald's colleagues at Clanwilliam Health (Asia-Pacific)?

Kyle Macdonald's colleagues at Clanwilliam Health (Asia-Pacific) include Mary Pushpalatha, Michael Kitto, Louise Murray, Sakthi Krishna Venkatesan Varadappan, and Premavathi Pp.

How can I contact Kyle Macdonald?

You can use AeroLeads to view verified contact signals for Kyle Macdonald at Clanwilliam Health (Asia-Pacific), including work email, phone, and LinkedIn data when available.

What schools did Kyle Macdonald attend?

Kyle Macdonald holds B. Eng (Hons), Electrical & Electronic Engineering from University Of Glasgow.

What skills is Kyle Macdonald known for?

Kyle Macdonald is listed with skills including Integration, Project Management, Itil, Business Analysis, Customer Service, Change Management, Project Planning, and Healthcare Information Technology.

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