Kyle Manfredo, Csm Email & Phone Number

Irvine, California, United States

Meta, Internal Research- Acted as a client point of contact, providing weekly status updates, monthly forecasts/invoices, and recommendations/remediations to any risks, dependencies, and/or blockers impacting the existing product or upcoming product releases- Established and managed program financials and resourcing- Ensured relationships, performance, and communications were well managed across the team and stakeholders

Irvine, California, United States

- Developed and refined a product roadmap for a new Healthcare Mobile App using competitive/white space analysis, analytics, and user feedback through alpha, beta, and MVP releases- Managed account, product, project, and resources (internal and contracted) to ensure objectives at all levels were met and any issues impacting the product/program's cost, schedule, and/or performance, and resolved them in a timely manner- Implemented optimized workflows/tooling for project budgeting, time tracking, and resource management

Aliso Viejo, Ca

Alpine USA, Website Redesign, Development, and Photography- Scheduled, budgeted, and constructed contracts for website redesign and development- Oversaw project through inception, design, development, launch, and post launch support and maintenance- Set-up and managed 2 photography shoots that produced 150 selects for use on Alpine USA’s website and brandingUbisoft, Website Design and Development- Generated a schedule and statement of work based on a predefined budget and negotiated change orders for out of scope efforts- Acted as liaison between client production and brand teams and internal user experience, design, development and quality assurance teams and assumed ownership of delivery in terms of schedule, budget, and qualityToyota Motor Sales, BuyAToyota Website Maintenance & Internal Offer Management Tool- Served as the primary point of contact between, developing direct relationships with key stakeholders and subject matter experts to ensure deliverables are aligned with their goals and priorities- Managed and led requirements gathering work sessions, created corresponding business and functional requirements, use cases, process flows, and test cases, and led end-user training sessions- Acted as team’s subject matter expert to help identify current state processes and architecture in order to help define strategies that can be implemented leveraging existing systems and processes- Oversaw and provided direction for efforts across discovery, development, and maintenance streams using both waterfall and agile methodologies

Irvine, Ca

- Utilized competitive analysis and market research to assemble detailed requirements, process flows and wireframes- Researched and negotiated contract with email provider that reduced costs by 74%- Managed work streams for reporting, email marketing, and social media management in a rapid paced ambiguous environment- Leveraged Google Analytics to evaluate trends, pin-point traffic sources, highlight high bounce rate areas, and propose improvements

Los Angeles/Irvine

• Managed requirements and creative work streams for multiple digital marketing development efforts that spanned across both desktop, mobile, and tablet devices• Leveraged market research and competitive analysis to evaluate and propose functionality to be included multiple website re-design efforts• Redesigned requirement templates to increase transparency between business needs, requirements, use cases, and test cases

Torrance, Ca

• Developed a high-level BRD, which included a detailed current state analysis and de-scoped requirements• Generated requirements matrix mapping requirements to phases, group(s) who raised the requirement, the individual within each group who raised the requirement, date captured, and date last updated• Performed competitive analysis across other OEMs as well as other market leaders• Set up and facilitated requirement work sessions across 8 different groups

• Led, managed, and scheduled requirements work sessions across business, technical, design, and user experience teams for a custom application using SOLR• Utilized SQL to assist in regression testing efforts• Acted as the main point of contact for client User Acceptance Testing• Gained valuable Project Management experience by managing the team's deliverable timelines, leading daily scrum meetings, and communicating the team's status back to the client through a weekly report.

• Led functional knowledge transfer sessions with an off-shore development team and managed off-shore QA resources• Helped manage weekly maintenance and monthly enhancement deploys • Performed regression testing • Developed a test case workbook that allows the QA team to track progress as well as view the number of flows passed and failed

• Worked in an agile framework to gather requirements, create process flows and develop use cases • Redesigned the client’s BRD to allow for traceability between requirements, use cases, site pages, and test cases using Microsoft Visio, Word, and Excel• Facilitated client requirement gathering work sessions and scheduled meetings with the client, data stewards, marketing team, and middleware developers • Developed a dashboard tool that incorporated the requirements from the client’s BRD and provided a high level view with drill-down options for every function and ultimately allowed the client to compare and contrast each proposed function for the redesigned website

• Developed a streamlined process to more effectively engage donors/prospects, resulting in a 75% reduction in turn-around time• Managed and integrated social networking platforms into Social Media Strategy by verifying alumni status and informing users of upcoming events

• Designed and launched company website using Adobe Photoshop and HTML Coding• Researched and implemented Search Engine Optimization strategies for the website • Designed a comprehensive corporate marketing plan• Assisted in the development of Business Resumption Plans• Participated in a Emergency Operation Center simulation• Helped create a PowerPoint presentation for a new Cognos Interface• Wrote and edited elevator pitches, articles, and presentation abstracts