Ability to understand and interpret highly complex curriculum Excellent interpersonal and oral and written communication skills; along with the ability to effectively interactwith a diverse group of students, faculty and staff Maintain a positive and objective client service approach and attitude even when confronted with difficult,highly emotional students or parents in advising and counseling situations Ability to prioritize well and focus on completion of tasks and objectives while under stress or demandingwork schedule Disseminate information regarding curriculum requirements, academic policy, and other related issues as theyarise and meets regularly with assigned students to discuss academic and professional goals.

A Solution Advisor is an Academic Advisor within the Military Veteran Student Advising team that is tasked with providing solutions to student and advisor problems that require keen attention. My reliability has made me a point of contact for anyone who needs detailed and accurate solutions. A Solution Advisor has the skills to ask meaningful questions, which is the key to discovering a student’s motivation while nurturing the bond between our students and our school.

• Assess students’ academic and nonacademic characteristics to construct a degree plan that will best suit individual interests, needs and abilities • Accurately document and update student information in the CRM system• Drive student retention through productive outreach via telephone and email campaigns• Collaborate with other student departments such as Registrar, Degree Audit, Accessibility Services, and Career Services• Maintain and provide accurate information on academic progress, program requirements, policies, procedures, and dates/deadlines

• Administrative and office management duties• Data Entry• Front-of-classroom teacher for 25 students ages 8-15 years• Plan and execute field trips for groups of 25+ students

• Manage food runners to ensure prompt food delivery• Replenish bar necessities• Craft/pour drinks during peak hours• Waiting tables

• Applied great customer service skills to ensure a pleasant guest experience• Managed store while the manager was dealing with personal health issues; includes managing payroll and inventory• Sold and confirmed reservations as a receptionist for sporting activities such as hang-gliding and jet ski rentals• Adept at using technological schedules