New York Times rated "very good" to this new Authentic Mexican Restaurant.Contributes to high net sales of the business while overseeing a 106-seat, fast-paced restaurant.Works directly with customers to ensure that food and service experience is positive and inviting while assisting with menu selection in a polite demeanor.Maintains a positive work environment for all employees in order to build valuable relationships with customers and staff.Implements new and effective… Show more New York Times rated "very good" to this new Authentic Mexican Restaurant.Contributes to high net sales of the business while overseeing a 106-seat, fast-paced restaurant.Works directly with customers to ensure that food and service experience is positive and inviting while assisting with menu selection in a polite demeanor.Maintains a positive work environment for all employees in order to build valuable relationships with customers and staff.Implements new and effective communicational strategies to expedite service and solve problems. Show less

Small business operated in a high-traffic tourist community.Responsible for recruiting, training, and supervising 20+ employees to provide an enjoyable and highly motivated work experience.Managed daily front-end operations under head manager and organized weekly inventory of over 500+ items.Helped improve business through customer satisfaction techniques and implementing new products, marketing techniques and training programs.

Rhode Island Monthly's Best of Rhode Island Coffee ShopProvided resources and detailed information to customers and staff of 30+ coffee products to ensure efficient customer service management. Optimized for quick complaint resolution; commended by supervisor for the ability to resolve problems quickly.Educated customer on coffee farming/farm-to-counter delivery of products and increase number of sales.

Assistant editor and revisor for English-translated articles and newsletters about the project to media outlets across the Czech Republic.Collaborated with school, teachers and children who participated in the project.Analyzed and evaluated project data to identify areas for improvement and present a final evaluation report to all team members for programs that were successful or unsuccessful in the project.