Kyle Mccourt Email & Phone Number

Tucson, AZ, US

Tucson, Arizona, United States

-Over a five-year period, I achieved a 98% client retention rate, doubled large project clients and operations, and reduced SaaS development costs by over 60% and driving a 100% year-over-year profit increase in consecutive years. -Managed enterprise client team that tripled revenue and large-scale projects over a three-year span.-Conducted user experience.

Tucson, Arizona Area

-Created a robust client help desk capable of handling a 220% increase in tickets; upgraded system to utilize email, SMS, online chat, and call contact methods for clients. -Produced web series aimed at educating new and existing clients on the latest products and encouraging utilization of existing features that reached 40% of SaaS clients every.

Little Rock, Arkansas Area

-Expanded pilot program of 10 websites into robust partnership with manufacturer, escalating number of managed websites to over 150 within six months adding another 150 clients within a year. -Oversaw Help Desk operations, managing ticketing and communications for over 200 monthly client inquiries and issues as well as a comprehensive knowledge base to.

Little Rock, Arkansas Area

-I led a digital marketing strategy for over 20 clients and upsold budget increases of 20% in total within six months. -Created a go-to-market plan for a new SaaS website platform and immediately onboarded 30+ clients.-Served as project manager for website development for the three 60+ store heavy equipment dealers, leading to my promotion to Sr. Project &.

Little Rock, Arkansas Area

-Orchestrated digital marketing campaigns, emphasizing SEO, SEM, social media strategies, precision retargeting, email outreach, and reputation management for over 60 SME clients which led the agency to profitability three years ahead of projections.-Pioneered integration of Facebook Marketing into client packages, setting a precedent for company-wide.

-Revamped college recruitment strategy, encompassing travel logistics, follow-up methodologies, direct mail campaigns, and digital outreach to expand prospective reach by 150%. -Coordinated and facilitated on-campus events to engage prospective students and guardians, offering comprehensive experiences including overnight stays.-Engineered detailed.

I managed the northern Arkansas territory for recruitment and special events in UALR's Office of Admissions.

I planned fundraisers, including a golf tournament and gala, and held administrative database duties for both development and admissions. I also visited Arkansas high schools and helped with special events for recruitment purposes.