Kyle M. Email & Phone Number

Efficiently assist and lead the 1st Party Collections Team on behalf of DoorDash, providing timely support and training for new employees while ensuring uninterrupted IT operations.Collaborate effectively with cross-functional teams, including Account Managers, Merchant Partners, and the DoorDash Disputes Team, to manage internal account issues, oversee.

Implementing seamless buyer-centric approaches to complex customer journeys across online and offline platforms and channels, devices, and touchpoints. Coordinating with all internal and external stakeholders to fine-tune where and how customers interact, engage, and transact with brands, building competitive advantages and unique customer experiences.

Portland, Oregon Area

The somewhat mysterious project has since taken a back seat, unfortunately, and I hope someday it will make a return.

San Jose, CA

Co-founder of boutique pro audio manufacturer and online retailer specializing in imaginative professional audio tools. Design and maintain company website and integrated e-commerce solution. Create graphic designs for branding, and digital and print marketing campaigns. Manage all sales and marketing operations across multiple sales channels including.

Brand development; Web site design & front-end UI development; SEO work and paid ad campaigns; Marketing & Sales technology research. Company-wide re-branding with ongoing brand development & support. Designed and re-created corporate/marketing/sales/advertising materials to be consistent with new branding. Re-designed and coded new corporate website and.

Handled all IT operations, including server and network administration and 3 successful server migrations. Assisted in the research and implementation of a new server configuration and setup DMZ configuration and network firewalls for internal and external client access, including the installation and setup of Windows server software, configuration of PGP.

• Served as on-site project manager for Finnish-based parent company responsible for coordinating all operational aspects of Concept Store launch including planning, store design, and general project oversight..
• Provided creative direction for the interior and exterior design of the store layout. Served as liaison to architects, building engineers, company reps, county permitting officials, and legal/financial advisors to meet.
• Responsible for implementation of all technologies relating to daily store operations including in-store computer networks, audio/visual systems, multi-line internet enabled phone system, and website integration for.
• Prepared final documentation and manuals for store use; interviewed and trained new staff; provided IT/technical support during staff transition.

• Partnered with CEO of online retailer to co-brand and develop multiple subsidiary and affiliate organizations. Created new in-house designs for all company logos, business cards, letterhead, and ad campaigns.
• Co-led effort to bring emerging web and marketing technologies to company. Coordinated with vendors to design and program special case web-based applications including a fully-customized web interface for product and.
• Efforts enabled company to significantly expand and grow its operations from 2 to more than 20 brands over the course of a year.
• Maintained online operations; provided customer IT support and network administration.

Computer Science; Art And Graphic Design; Graphic Design; Communication

Computer Science; Communication

Activities and Societies: Phi Kappa Tau

Graphic Design

Art And Graphic Design