Kyle Metcalf Email & Phone Number

Mississauga, Ontario, Ca

Austin, Texas, Us

-Responsible for Sales, Marketing and Service Delivery-Successfully sold to a strategic buyer, ISDR-Built the sales organization from the ground up; increasing sales by 84% -Developed and implemented a “Land and Expand” go-to-market strategy that enhanced sales, marketing, product and customer service-Led the launch of multiple new products by gathering and processing competitive analysis, customer feedback and industry trends-Completed an overhaul of the sales and marketing organizations by building a new commission structure, developing goals and KPI’s, developing Salesforce hygiene and utilization, proper forecasting, and implementation of HubSpot

-Private Equity backed CEO who managed exit process and sold to Strategic-Successfully partnered with the Board of Directors on 2 rounds of investment funding equity raises forsoftware development and revenue growth, and to ensure business stability.-Led the successful sale of a capital constrained business to a strategic buyer, Ziff Davis, at 14x EBITDA-Led a successful turnaround of a distressed asset with no GTM strategy, significant churn, no customer support and major product deficiencies-Developed a successful GTM strategy centered in a new product, Security First, which focused on ease of use; removing decisions and reducing administrative time for customers-Transitioned sales organization to increase scalability and rep performance-Built a channel organization from scratch that is now responsible for 30% of all new revenue-Built a KPI led support organization that resulted in a ~30% decrease in churn

San Antonio, Texas, Us

A managed cloud computing company. Promoted for outstanding performance at Rackspace, I provide strategic leadership, driving growth, expansion, quality services and operations, scaling program expansion for Rackspace Digital. Holding full P&L accountability and oversight multi-million-dollar program budget with cost and forecast data responsibility, I structure and execute all strategic plans leveraging sales, operations, product development and engineering capabilities to meet business and profitability growth objectives. Working with a ‘together we win’ methodology, I infuse a highly collaborative energy between Digital partners and Rackspace, regularly focusing on building, developing and inspiring Rackspace Digital team members to consistently outperform service and sales targets. I lead continuous improvements in operations, significantly and positively impacting the customer experience.

San Antonio, Texas, Us

Building on the Agency Service practice, I focused on scaling the the digital sales and support division effectively maximizing sales revenue, achieving corporate objectives and exceeding sales goals. I developed and executed a forward-thinking business plan successfully focusing on the digital verticals/channels of Commerce, Content (WCM) and Agency. Leading a large business development and sales team focused on channel sales growth, I ensured we partner closely with Value Added Resellers (VARs) to understand their needs and refine the product to meet their evolving challenges and requirements.

San Antonio, Texas, Us

Gaining a reputation as an Agency Specialist, I successfully formulated and built-out the Agency Service Powered by Rackspace practice. Working collaboratively across the enterprise, I developed innovative agency channel plans and championed agency service initiatives driving new sales revenue. I was responsible for the management of the content lifecycle working with agency partners to determine requirements then devised solutions ensuring the delivered of content to meet requirements. I effectively accelerated the acquisition cycle and drove new business growth through the promotion and stewardship of all aspects of program activities.

San Antonio, Texas, Us

Leveraging a successful channel sales record, I directed the channel sales team in the development, achievement and maintenance of incremental revenue by selling and advocating Rackspace products with the firm’s “premier” VARs. Capitalized on the high opportunity advertising agency vertical, I developed a specialized agency team trained focused on eCommerce and WCM projects that identified partner challenges and rebuilt support models catering to their requirements, processes and needs.

San Antonio, Texas, Us

In this capacity, I grew channel sales through the development and implementation of the channel program activities by building and maintaining relationships with channel partners. Effectively generating opportunities and driving revenue I effectively increased territory sales volume.

San Antonio, Texas, Us

London, London, Gb