Kyle Miller Email & Phone Number

Brea, California, United States

•Investigated, negotiated, and resolved claims proactively and timely.•Provided excellent customer service, recognized as a top performer.•Promoted digital payments office-wide as a subject matter expert.

>Specialized as a beat writer covering the Anaheim Ducks.>Authored game recaps of recent games.>Maintained 100% adherence to editor deadlines and consistently produced a steady stream of engaging content for the website.>Increased web traffic and click rates steadily.

Yorba Linda, California

 Managed and maintained a fleet of vehicles ranging from 150 to 4,000 cars.  Smoothly facilitated more than 15 rental transactions per day and handled customer concerns in a warm and professional manner. Attained ample sales experience and multiple outstanding customer service scores, including a record-setting 96% client satisfaction rating.  Fostered strong business relationships with many local body shops to keep vehicle fleet in good working order.  Received training on increasing revenue at the branch level and reducing costs on the backend. Generated the company an approximate $250,284 as a branch in August 19 through executing sales strategies and effective negotiation techniques.  Selected to participate in the prestigious Show Program at John Wayne Airport and Fletcher Jones Mercedes. Promoted company and showcased vehicles for over 3,000 customers.  Gained progressive experience and promoted to a position of greater responsibility and authority within 10 months.

Attractions Operator at Finding Nemo Submarine Voyage, Buzz Lightyear AstroBlasters and Hyperspace Mountain

Orange County, California Area

 Wrote and edited 4 weekly articles on a variety of sports teams within the Great Los Angeles Area. Viewed all relevant games and handled research for articles. Rapidly became proficient in AP style writing.  Specialized as a beat writer covering the Los Angeles Angels and Los Angeles Dodgers. Authored weekly recaps of major sports news and created opinion pieces on players/teams.  Maintained 100% adherence to editor deadlines and consistently produced a steady stream of engaging content for the website. Increased web traffic and click rates steadily.

Fullerton, Ca

 Shot, edited, and anchored weekly highlight reels and segments for two television programs at CSU Fullerton. Gained comprehensive understanding of audiovisual editing in Final Cut Pro and Adobe Premiere Pro.  Conducted reporting for the most recent CSU Fullerton sporting events. Exhibited superb communication skills when interviewing players/coaches.  Anchored the sports segment of Titan TV Channel 98, primarily presenting on-air highlights and providing color commentary for the men’s baseball team. Program regularly watched by Orange County locals. Learned how to be comfortable on camera while working efficiently in a high-pressure environment. Displayed flexibility by ad-libbing when required.

Yorba Linda

Brea

Gained experience in customer relations, employee relations, learned how to advertise certain products, and consistently pleased customers with outstanding customer service

Bachelor Of Arts (B.A.), Broadcast Journalism

Activities and Societies: Newman Club, Titan Sports Recap, OC NewsGraduated from Cal State University Fullerton in May of 2015.

Education record