Kyle M. Email & Phone Number

Charlotte, Nc, Us

Palm Beach Gardens, Florida, Us

-Leading product management for Carrier's Global SaaS, Ecommerce and Martech applications.

Minneapolis, Mn, Us

-Led digital sales, product strategy, and roadmaps that enabled sales teams to focus on selling in the CRM using APIs, CPQ, digital marketplaces, and document management-Developing document management with onboarding for Elavon sales consultants and partners integrated within Elavon Salesforce-Managing a team of product managers and admins on continuous CRM improvement and enablement and working with business partners in UX, product, marketing, risk, legal, compliance, and technology-Managed Salesforce development and migration projects that delivers $60MM benefit and $5MM cost avoidance-Developed underwriting case management process to speed up pending merchant applications during the boarding process resulting in a 30% increase in approved applications-Managed Salesforce to Salesforce integration project between USB and Elavon that enables bankers to refer leads to Elavon-Developed click-to-accept and disclosure APIs alongside document generation to eliminate third party technical debt and benefit risk teams on partner sales enablement-Developed boarding and service APIs that enable automation for our merchant customers and partner

Charlotte, Nc, Us

-Successfully secured $7 million in funding from C-suite executives for a new digital experience platform and complete rebuild of sealedair.com on Adobe Experience Manager-Product manager and business owner for global B2B eCommerce storefronts that managed numerous cross-functional groups, internal and external, as well as leading multiple IT/digital projects -Implemented a high-level vision, roadmap, value proposition, and digital strategy for Sealed Air's eCommerce channel that created access to new markets, lowered the cost to serve, and delivered frontend to backend office automation-Built the first profitable MVP/digital project fully integrated with Marketo, CRM, chat, search, eCommerce, payment gateway, and SAP that drives a global digital eCommerce strategy -Partnered with IT stakeholders on 'lead to revenue' projects that defined new business KPIs and shorten the sales process -Managed a digital transformation project that identified current state business processes and future state opportunities for marketing, sales, and customer experience that projects a $45m ROI

Charlotte, Nc, Us

San Francisco, California, Us

-Developed and implemented SEO search strategies for Salesforce Customer Success Group in 5 languages across the globe-Managed global SFDC Marketing Cloud projects related to marketing automation, product releases, web development, and database maintenance for Salesforce -Project manager for global Salesforce World Tour, Connections, TrailheaDX, and Dreamforce email campaigns that were delivered to audiences in NAM, EMEA, and APAC -Responsible for reporting monthly campaign performance to business stakeholders using Google Data Studio & analytics-Uncovered unique customer data that provided key insights on customer adoption and campaign performance-Implemented click-tracking using Javascript to tag customer’s behavior and event flow-Convinced sfdc.com stakeholders to back link the Customer Success Events calendar to drive customer adoption

Charlotte, Nc, Us

-Managed all areas of business from marketing, SaaS product development, accounting, and operations in an entrepreneurial setting for a new consulting enterprise (startup) inside a $1.5 billion publicly traded company reporting to EnPro's CEO, CFO, and VPs-Experienced fast growth (over $1m revenue) by changing the company's approach to digital marketing, and product development and accelerating business value-SaaS product and project manager from sales to marketing to customer delivery including project planning, status reports, monitoring/support, and vendor management -Designed, delivered, and managed $150,000 media spend for multi-channel campaigns that have acquired customers from leading Fortune 100 companies

-Managed website development from ASP.net to new responsive eCommerce web site that decrease bounce rate from 60% to 15% and increased sales with delivery of digital products-Monitored paid and organic campaign performance to ensure targeted keywords were driving eCommerce and lead generation -Developed and implemented complex SEO and link building strategies to increase web traffic fortargeted audience across the US and international markets-Designed and coded over 500 email campaigns that increased sales by 60%. -Tested multiple landing pages with A/B testing to ensure successful conversion rates of traffic -Optimized YouTube videos for SEO from 20,000 viewers a year to over 1,000,000 views a year

Northbrook, Il, Us