Kylen Griffith Email & Phone Number

Tempe, Arizona, United States

• Proactively resolves front-end system errors, investigating and addressing escalations from both internal and external stakeholders to maintain operational efficiency.
• Architects and enhances workflows to optimize operational processes, driving increased productivity and streamlined performance.
• Oversees incoming provider data escalations and manages production queue/inventory to meet operational demands effectively.
• Facilitates collaboration across internal teams, ensuring clear communication of findings and resolutions to stakeholders and fostering a culture of cross-functional synergy
• Engages in cross-functional meetings to articulate findings, propose solutions, and facilitate productive discussions that drive operational excellence.
• Employs a high intellect of provider data insights, internal tools, and technical acumen to autonomously drive strategic business decisions and deliver actionable intelligence.

Phoenix, Arizona, United States

• Manage the escalation and resolution process with external vendors to ensure appropriate turnaround times
• Analyzes and Identifies the technological factors that prevent successful pricing automations on disputed claims in conjunction with payer-provider contracts
• Lead working relations with diverse partners and stakeholders internal administrative Network to ensure a correct resolution pathway
• In-depth understanding of inner Insurance operations to maintain maximum efficiency and operational integrity
• Experience handling personal health information PHI
• Cross train employees to understand and perform other workflows within processor criteria

• Receives inbound roadside assistance calls.
• Provides exceptional customer service with a sense of urgency by troubleshooting the issues and dispatching appropriate repair services.
• 100% comprehension of policy and procedures.
• Maintains essential documentation of all rental contracts.
• Displays rational thought process while making decisions based on reason.
• Displays advanced knowledge of US-CAN geography to better assist customers

Phoenix, AZ

• Exhibited a cheerful and helpful manner while greeting guests and preparing their orders.
• Complete understanding of menu items and explained them to guests accurately.
• Used Point of Sale system/cash register to record the order and compute the amount of the bill.
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Checked products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Adhered to proper food handling, safety and sanitation standards during food preparation, service and clean up.

• Maintained customer service among meat counter
• Followed food safety measures
• Cleaned department for the startup process next day
• Compacted trash and cardboard in proper machinery
• Maintained count of backroom inventory and sales floor inventory
• Switched departments temporarily to provide assistance to departments needing help

• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
• Stocked and replenished merchandise according to store merchandising layouts.
• Trained new crew workers
• Cross-trained and coordinated scheduling with team members to ensure seamless service.
• Verified that prepared food met all standards for quality and quantity.
• Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster, and sidewalk.