• Develop and execute market-leading strategy and implement programs and services with team of business development professionals• Work with otorhinolaryngologists, practice administrators, mid-level professionals, and hearing healthcare providers to enhance leading-edge patient care and build businesses through aggressive growth strategies, programs, and services.• Generate internal and external communication with members and suppliers to align market strategies for pricing, growth, and maintenance of the network. • Lead and grow a team of business development professionals to develop talent, create systems and programs to drive network growth, grow market share, and develop people leaders.

• Led a team of sales leaders to develop talent, create systems and programs to drives sales, grow market share, and develop people leaders.• Managed a world-class team of knowledgeable and talented sales professionals to provide the best materials and training to our customers every day.• Worked with hearing healthcare providers to provide leading-edge hearing technology to their patients and built their businesses through aggressive growth strategies and superior customer service • Coached and developed a team of both inside and outside based Territory Account Managers and Field Technology Specialists• Monitored regional, territory and representative performance scorecards and maintain regional finances and strategic planning• Managed NPS feedback from customer base and create strategies that focus on a quality path to purchase process• Effectively communicated with cross functional departments• Drove home the spirit of Starkey "Better Today than Yesterday, Better Tomorrow than Today"

Managed a world-class team of knowledgeable and talented sales professionals to provide the best materials and training to our customers every day.• Worked with hearing healthcare providers to provide leading-edge hearing technology to their patients and build their businesses through aggressive growth strategies and superior customer service • Coached and developed a team of both inside and outside based Territory Account Managers and Field Technology Specialists• Monitored regional, territory and representative performance scorecards and maintain regional finances and strategic planning• Worked with our ENT partners to develop their hearing aid ancillary• Effectively communicated with cross functional departments• Drove home the spirit of Starkey "Better Today than Yesterday, Better Tomorrow than Today", and the Starkey Hearing Foundation "So the World May Hear"

Managed a world-class team of knowledgeable and talented trainers to provide the best materials and training to our customers every day.• Organized and developed a training plan for all Starkey Brands; Starkey, Starkey Hearing Alliance, MicroTech, AudioSync, AGX, and Silvertone• Developed online, live regional, and in-office trainings leading a team of 8 regional trainers to educate our customers on the variety of products available from Starkey Hearing Technologies. Coordinated with the sales staff to provide these courses to their customers in a timely and appropriate manner.• Coordinated the coverage of multiple online training events with education and training staff.• Participated in new-employee trainings both on the one-on-one level and in large presentations at national sales meetings.

• Organized and developed a training plan for MicroTech, a Starkey Group company, that included developing online, live regional, and in-office trainings to educate our customers on the variety of products available from MicroTech. Coordinated with the sales staff to provide these courses to their customers in a timely and appropriate manner.• Independently provided the Starkey Group sales team education and training support for the state of Florida including on-boarding activities, live online training for both small and large practices, regional training events with 30-50 participants, and in-office trainings. Training support included both lecture and one-on-one education but also guiding dispensers through fittings with patients. Coordinated the coverage of multiple online training events with education and training staff.• Participated in new-employee trainings both on the one-on-one level and in large presentations at the national sales meeting.

• Complete balance assessment, diagnostics, and counseling regarding VNG/ENG, sensory organization procedure testing, rotary chair, VEMP, ECOG, ENOG and CHAMP for patients in a wide spectrum of disorders and age.• Perform child and adult audiological evaluations, OAEs, hearing aid evaluations and fittings, and patient counseling.• Director of Information Technology - complete a full range of IT duties including implementation of electronic medical records, server development, new product launch, support for our vestibular and hearing testing equipment, and setting up and support of new clinic locations.

• Completed balance assessment, diagnostics, and counseling regarding VNG/ENG, computerized dynamic posturography, rotary chair, VEMP, and CHAMP.• Performed child and infant audiological evaluations, OAEs, hearing aid evaluations and fittings, patient counseling with a difficult-to-test population.

Directly managed an award-winning staff of 8 resident assistants in a building of 800 residents, while supervising an overall staff of 16 resident assistants; Coordinated emergency situations involving residents with police, paramedics, and fire; Planned and led training sessions for 16 resident assistants; Conducted bi-annual performance evaluations for staff members

• Responsible for designing, conducting research experiments, and assisted in writing and editing data to be published in the hearing and amplification field.• Independently set up the lab and pushed it to fully functional status.