Kyle Naumowicz Email & Phone Number

Issaquah, Wa, Us

Seattle, Wa, Us

Leading a team of 25+ consultants focused on operational excellence within the Global Real Estate and Facilities team at Amazon

Bellevue, Washington, Us

Working with sales and delivery teams to optimize the experience for our customers. Leading a team of enablement specialists working with our clients to make sure that they are getting the most from their outsources service contracts.

Morristown, Nj, Us

Amherst, New York, Us

Driving new business sales for the Pacific NW. Delivering client solutions for Healthcare, IT and retail producers. This covered IT services, Healthcare implementations, and development work and help desk solutions. Landed 2 new logo and contacts in my first 6 months. Developed sales ROB for the Pacific Northwest region.

Bellevue, Washington, Us

Formerly Piraeus Consulting, now a wholly owned subsidiary of Beyondsoft Inc. as of July 2015Perform gap analysis to determine field needs Work with stakeholders to develop plan to improve rhythm and relevance of communicationDrive client satisfaction, including ensuring projects are delivered on time and on budgetEstablish new client relationships via book of business, referrals and cold callsWork closely with potential clients and procurement to secure a place on preferred vendor listsWork with recruiting, marketing, creative and development teams to define and staff projectsDrive client satisfaction across all levels in the organization

Irvine, Ca, Us

Establish new client relationships via book of business, referrals and cold callsWork closely with potential clients and procurement to secure a place on preferred vendor listsWork with recruiting, marketing, creative and development teams to define and staff projectsDrive client satisfaction across all levels in the organization

Redmond, Washington, Us

Performed gap analysis to determine field needs for just-in-time readinessWorked with role owners to develop plan to improve rhythm and relevance of communication Partnered with SMSG-Readiness to develop Enterprise Services Dashboard for unified reportingDrove consistence and frequent readiness communications within the FieldDrove TechReady Pre/Post courses and managed virtual team to run logistics and set upTraining Lead, Global Marketing and WW Solutions Delivery Organizations, 2007-2008 (vendor via Exsilio)Gathered field requirements and developed proposals for curriculum needs based on field inputDeveloped and delivered training for WW Marketing, Agency, Partner, Support and Sales audiencesManaged integrated field communications through SharePoint and registration site developmentOversaw recruitment, retention and contracts of training resources for vendor company

Us

SMSG Systems & Tools, 2007 (vendor via AusTech)Developed and prioritized tools training requirements with a complex matrix of stakeholdersDesigned, developed and maintained training content for WW tools and processesPartnered with segment and WW readiness teams to ensure quality and reduce duplicate effortsDrove client satisfaction, including ensuring projects are delivered on time and on budgetTraining Program Manager, Marketing, NAIT, 2006 (FTE at Microsoft)Managed vendor budget and resources to ensure all projects were completed on time, on budgetDeveloped and maintained long-term relationships with business stakeholders and SMEs Designed, developed and maintained training content for all Marketing tools training curriculumDeveloped training strategy and communicated training offerings and value proposition

Managed multiple short and long-term projects for online delivery and/or instructor led training Delivered instructor led training live and via webcast (LiveMeeting) to more than 2,000 reps in US Achieved CSat of 4.4 out of 5 across all training programs deliveredDesigned, developed and maintained training content for US BMO tools and processesKyle C. Naumowicz

North Kansas City, Missouri, Us

Ranked #1 in region for customer service, target sales attainment and employee retention Trained staff in the use of business tools, best practices for success and employee developmentManaged P&L, including $2M inventory, $600k annual store sales, $150k payrollManaged store merchandising, drove in-store marketing and customer service campaignsLed team of eight (8) managers and sales professionals to consistently exceed sales goals

Chicago,, Il, Us

Managed teams up to 50 telesales reps, including hiring, coaching and performance managementIdentified training gaps; designed and delivered training in sales, technical skills and leadership skillsCreated 90-day development program for new hires; program was adopted nationally

Chicago,, Il, Us

Achieved 2nd place nationally for 90-day dollars attainment for new associates trained Trained new Managers, including Training Team Managers and Sales Team Managers Conducted Train-the-Trainer sessions across the country to introduce new CRM tool Delivered Sales and Customer Service training to 750+ new hires in call center environmentAchieved 97% customer satisfaction average for all courses delivered Managed all new hires for first 30 days, averaging 40 direct reports at any point in time

Chicago,, Il, Us

Supervised, trained and coached team of ten (10) retail sales and service representativesConsistently exceeded target attainment at both personal and store levels

Chicago,, Il, Us

Received National Sales Excellence Award, June 1998

B.S, Social Science

Education record

Education record