Met or exceeded quota for four consecutive years, 207% in 2023.Provided thought leadership and training for Strategic Account Managers.Built and maintained multi-year, executive, partnerships with Fortune 1 and Fortune 100 companies.Created innovative solutions to solve, large and complex enterprise, problems at a global scale.

Serve as technical thought leader and SME for public cloud ecosystem of partners, customers and service providersIdentify, design, and articulate the value and business proposition for cloud engagementsLead cloud architecting sessions with business and technology ownersArchitect, design, and implement cloud-based solutions for AWSWork in senior level IT and business line strategic cloud advisory engagementsLead and take part in cloud readiness assessments, workshops, roadmap, and application modernization discussionsConduct cloud-based presentations and workshopsAct as a change agent for business and technology by leveraging best practices in the cloud to maximize efficiencies, scalability, agility, and availabilityUnderstand the implications and constraints of discoveries and migrationsDrive the message around cloud transformation and the role of cloud in tomorrow’s IT

Responsible for the overall technical design, development, modification, and implementation of software architecture using existing and emerging technology platforms, including cloud migrations.Analyzed customer needs and desired results and developed software solutions with responsibility for the delivery of software applications, with limited or no supervision.Designed and deployed distributed applications in cloud computing environments using Amazon Web Services.Wrote, designed, coded, tested, implemented, and debuged solutions adhering to corporate requirements and standards.Performed application testing and validation, programming, and documentation.Documented design decisions and developed software components, adhering to existing process guidelines.Possessed product expertise on Amazon AWS, Microsoft Azure and other emerging cloud technologies.Worked on large customer engagements at a capacity of enterprise cloud architect on defining cloud deployment architectures, setting up AWS/Azure infrastructure or application cloud migrations.Hands on experience in AWS provisioning and good knowledge of AWS services like EC2, S3, Glacer, ELB, RDS, SQS, SWF, EBS etc.Hands on experience in Enterprise VPN and Amazon VPC integration with data center.Knowledge of IaaS, PaaS, SaaS along with private, public and hybrid cloud technologies.Knowledge of monitoring, logging and cost management tools that integrate with AWS.

Provided transportation servicesCreated awesome customer service experiencesPromoted the brand and develop relationships with new customersHighly rated for outstanding performance

Performed Systems Administration for shelter, thrift store and HSFC infrastructure.Acted as MySQL Database Administrator for shelter management system that tracks over 8000 dogs and cats.Assisted shelter personnel and board members with general IT related tasks.Collaborated with developers, web designers and project management volunteers.Supported fundraising and special events hosted by the HSFC.

Acted as subject matter expert for private cloud and lab automation.Managed large-scale, multi-year projects with dependencies on internal and external teams.Provided specialized knowledge in environment automation and virtualization using VMWare, Citrix, Microsoft and open source products.Created platforms to support the testing of Intelligent Routing, Content Distribution Network (CDN), Openstack Cloud Compute and Openstack Cloud Storage products.Developed internal support tools and systems using Python.Contributed expertise and assistance in the development of new emerging technologies.Collaborated with QA and Development to create test bed design documents and test plans.Operated in an environment driven by agile software development methodology.Participated in sprint planning with multiple R&D teams.

Managed specific release-based project control processes including risk management and change management.Demonstrated and presented status of full-lifecycle elements of the release process to all project stakeholders – from planning to requirements to design to implementation to test to deployment.Managed release process through all key gate reviews and checkpoints and verified stakeholder buy-in at these gates.Worked with development team to create a deployment strategy for release – addressing people, process, and technology elements of the solution to maximize value of deployed release.Developed and implemented SCM, defect tracking and reporting systems.Was responsible for ensuring quality of releases through release audits and application testing.Administered document management services throughout multiple levels of the business.

Maintained develop systems including CVS, Maven and Git repositories.Administered datacenter resources including VMWare cluster and VDI infrastructure.Shared responsibility for Microsoft Exchange 2007 administration with other administrators.Managed multiple Microsoft SQL 2005 Servers for Sharepoint, VMWare vCenter and ACE Project Management systems.Led a large call center upgrade from traditional PBX to a VOIP phone system. Acted as Systems Administrator for Microsoft Active Directory and Sharepoint 2007.Created and managed security policies including those related to on-boarding and employee termination.Managed Symantec Backup Exec and tape backup policies throughout the organization.Helped design and create business intelligence systems for executives.

Created and executed test cases using Mercury Quality Center.Worked with development and product management to resolve defects.Tested multiple .NET based, client-server products with various networking types and platforms such as TCP/IP, GPRS, CDMA and ASYNC.Maintained various testing environments, VMWare images and team resources.Lead project execution and trained new hires on department policies, procedures and technical skills. Acted as a liaison for International teams and third party vendors by initiating conference calls and managing action item lists.Helped maintain execution rates that were twenty percent ahead of schedule.

Recommended solutions to fit specific customer needs. Assisted customers before and after the sale.Maintained department inventory and performed routine stocking procedures.Focused on customer satisfaction and product education.

Supported enterprise client-server based applications for customers with 10,000 or more installed clients.Provided assistance with database recovery and server down issues.Tested issues in-house and drafted defect reports for development.Trained new team members and shadowed for them.Created and maintained knowledge base articles for existing customers.Created and managed tickets using PeopleSoft CRM.

Repaired hardware and software issues including viral, spyware, hard drive crash, networking conflicts and component malfunction.Assembled new computers built-to-spec for retail customers and businesses.Deployed solutions to area businesses and provided networking services.

Worked with customers to resolve connection related issues over the phone and via email.Created and managed account tickets.Repaired customer computers in-house.

Worked with customers to resolve connection related issues over the phone and via email.Created and managed account tickets.Repaired customer computers in-house.