Kyle Norton Email & Phone Number

London, Gb

I lead end-to-end client delivery for complex technology initiatives. I'm passionate about delivering high-caliber technology solutions to our clients and leaving behind repeatable, results-driven approaches that drive long-term value.In addition to building high-caliber solutions, I help our clients with major digital transformation efforts, balancing excellent digital experiences within complex multi-million dollar technology portfolios.

London, Gb

Provide technical architecture oversight for a major multinational oil & gas client’s customer data API and data quality improvement program; Led client workshops across multiple vendors at the client’s offshore delivery center in ThailandServed as the principal technical consultant for a technology client’s CRM transformation; Oversaw all technical workstreams including application customization, data integration, data migration, DevOps, and custom portal developmentFor a major life sciences company, I led multiple workstreams in the development and deployment of systems that helped to improve both the knowledge management and supply chain visibility functions for the Research & Development organization, with special focus on providing solutions that enabled researchers and clinical managers to focus on what they do best - doing what patients need next.Managed the high-visibility implementation and rollout of the Event App for the firm’s premier annual event for CEOs – the EY Strategic Growth Forum and Americas Entrepreneur of the Year Awards in Palm Springs, CA

Dallas, Texas, Us

Managed a team of over 10 software developers in the multi-year overhaul of a client’s technically-complex social portal, integrating with Solr, ElasticSearch, Telligent, Sitecore, OpenText, and Dynamics CRMIntegrated an existing social portal with a CRM-based event management system, leveraging Solr and .Net web development to power a seamless search and event registration experienceConsulted clients and their vendors on Search best practices, patterns, and capabilities, with an emphasis on improving search relevance and delivering a superior user experience

Dallas, Texas, Us

Designed, developed, and deployed a cross-platform mobile application to a workforce of over 1,500 insurance sales agents, leveraging Microsoft Dynamics CRM and the RhoMobile framework. The app is a recipient of a 2013 Stevie® Award for Sales and Customer Service, and was the subject of a Microsoft Case Study. Developed a RhoMobile proof-of-concept and best practices document for a multinational beverage and food company.Redesigned and implemented a mobile application targeting over 3,500 field service technicians for a Fortune 100 company. The solution, with a particular focus on usability, leveraged the RhoMobile platform and integrated with enterprise Siebel CRM.Enhanced search engine functionality and reports for a global non-profit organization's member portal, targeting over 25,000 users. Pariveda is a rapidly-growing IT Consulting firm providing technology and strategy solutions. Pariveda's focus is to develop, manage and apply talent for the benefit of clients, in partnership and for profit.

Reno, Nevada, Us

Early-stage startup offering a unique SaaS solution for clinical research trial Electronic Data Capture (EDC).Performed a variety of functions to assist in the development and launch of the company's principal product. Duties included product management, QA, and documentation. Documentation included a full manual test suite and an exhaustive user manual.

London, Gb

Big 4 public accounting firm offering assurance, tax, advisory, and transactions services.Performed IT Audit (SAS 70) duties. Assessed change management and security controls for clients, including a Fortune 10 IT company.

Austin, Texas, Us

Software-as-a-service company specializing in EMS patient care records.Designed and executed test plans, documented defects, authored user stories, and served as a link between customer support and development.

Minneapolis, Mn, Us

Second largest discount retailer in the US.Supervised a team of over 30 guest service team members to deliver a superior guest experience

Dallas, Texas, Us

Consulting company delivering technology and strategy solutions to clients across a wide variety of industries.Designed and developed an application to automate the internal employee performance review process. Also created a Google Earth BI application for one of the firm's clients. Both projects employed agile development methodologies.

Bba, Management Information Systems

Bba, Management Information Systems