• Cared for patients undergoing aggressive cancer treatment.• Operated efficiently in a high-pressure, high-risk environment.• Acted as a family liaison to assist in conflict resolution.• Organized daily documentation and updated progress notes.• Provided daily support to patients.• Adhered to emergency response procedures.• Ensured compliance with (government health standards) federal and staterequirements.

• Provided hands-on progressive care for patients in various stages of illness, including degenerative cognitive disorders in acute and inpatient settings.• Adapted to unique operating procedures, policies, and patient needs as a resource sharing (floating) technician to meet daily staffing outcomes.• Advocated for process improvement and cost savings.• Leveraged military experience to help the nursing staff even though it wasbeyond the scope of practice.• Delivered full support and basic personal care for patients.

• Sustained front desk operations and completed administrative tasks for the high-volume Physical Therapy department in support of 60 providers and 160,000 beneficiaries spanning 11 clinics. Tracked uptick in consultation requests by medical providers and appropriately scheduled 7,000 appointments. Efforts resulted in the proper disposition of 1,000 referrals. Developed a Standard Operating Procedure for referral management and appointment scheduling. Trained 35 personnel across seven Branch Health Clinics, reducing scheduling errors by 12%.• Maintained schedule accountability for six personnel and trained 15 technicians to provide high-quality administrative support. Efforts ensured 100% coverage of front desk duties during manning shortfalls.• Proficiently maintained the departmental weekly access to care tracker for 11 clinics, allowed for efficiency in appointment accessibility and maximized resources. Accurate data reporting allowed for increased appointment accessibility during high peak times. Efforts resulted in increased patient satisfaction and continuity of care.• Platoon Corpsman for Weapons Company. Effectively managed the health and welfare of 25 patients, conducted over 50 medical procedures, over 200 blood draws, and ensured proper screening for 15 medical physicals. Administered over 150 immunizations resulting in Weapons Company achieving 99% medical readiness upon deployment.• Assisted with Combat Life Saver training which resulted in the certification of 18 Marines. Provided over 200 hours of medical coverage for 60 Marines resulting in 0% casualties thus increasing Weapons Company combat effectiveness.• Ensured proper care and treatment of the sick and injured including coordinating the MEDEVAC of 22 casualties to receive timely medical attention.