A dynamic and client-focused Sales, Customer Service, and Marketing expert with over 20 years’ experience, and substantial success in delivering marketing and customer success, and process improvements for a diverse clientele, including small businesses, agencies, and website development firms. Applies an analytical approach to solving complex problems and managing conflict while using in-depth knowledge of market trends and competitor activity in translating complex concepts and technologies into business-oriented value propositions. Cultivates trusted relationships with strategic stakeholders, collaborative effectively with cross-functional teams and individuals at all levels, and is committed to customer service excellence. Furnished with excellent work ethics, well-honed negotiation skills, and an outstanding record of integrity – achieving excellent and exceptional outcomes.
Listed skills include Account Management, Process Improvement, Media Relations, Online Advertising, and 46 others.