Kyle Ortmann Email & Phone Number

West Des Moines, Ia, Us

Urbandale, Iowa

• Oversee and advise a team of 10 managers and an additional 700 employees in a multi-million dollar retail operation• Interview, hire, and oversee training of all new management hires• Oversee and facilitate team performance reviews and employee terminations• Lead employee consultations to address poor performance and seek corrective action• Ongoing coaching of employees to build an effective and continuously-developing team• Set clear expectations to ensure the team operates at the highest capacity• Prioritize accountability, integrity and creating a culture of excellence• Contribute to the financial success and annual revenue increases of the Urbandale retail location,which is consistently a top 10 performing store out of Hy-Vee’s 250 store locations• Strategic planning and implementation of department remodels and new product launches• Currently oversee health and wellness department remodel to launch Basin bath and beauty products into the Des Moines market• Leading the launch of new private label over-the-counter products including pricing, inventory levels, and brand image• Advise with Store Director to ensure continuity to the customer experience and a positive climate and culture for employees• Review and analyze a multi-million dollar annual budget to set accurate projections, identify potential risk, and implement new opportunities for revenue growth• Ensure every day that I demonstrate what I expect out of my employees

Urbandale, Iowa

• Responsible for overseeing labor, sales, profits, and inventory for 11 of 22 store departments in a multi-million dollar retail operation• Interviewed, hired, and trained all new assistant managers• Managed assistant manager performance reviews and employee terminations• Facilitated employee consultations to address poor performance and seek corrective action• Coached employees to build an effective and continuously-developing team• Set clear expectations to ensure the team operated at the highest capacity• Prioritized accountability, integrity and creating a culture of excellence• Advised 11 department managers to set accurate revenue projections, research and implementmarket trends, and manage annual budgets• Managed vendor relationships to maintain healthy and sustainable partnerships• Oversaw Starbucks partnership with store to implement product launches and demonstrate a commitment to upholding their brand standards• Consistently collaborated with team members to resolve vendor issues or complaints• Reviewed and analyzed a multi-million dollar annual budget to set accurate projections, identifypotential risk, and implement new opportunities for revenue growth• Verified and audited inventory reports for each department to ensure accuracy• Planned and executed department sales promotions to increase revenue and customer experience• Served as store lead for all food safety compliance in accordance to state regulations

Urbandale, Iowa

• Responsible for overseeing labor, sales, profits, and inventory for 11 of 22 store departments in a multi-million dollar retail operation• Interviewed, hired, and trained all new assistant managers• Managed assistant manager performance reviews and employee terminations• Facilitated employee consultations to address poor performance and seek corrective action• Coached employees to build an effective and continuously-developing team• Set clear expectations to ensure the team operated at the highest capacity• Prioritized accountability, integrity and creating a culture of excellence• Advised 11 department managers to set accurate revenue projections, research and implementmarket trends, and manage annual budgets• Managed vendor relationships to maintain healthy and sustainable partnershipso Oversaw Starbucks partnership with store to implement product launches and demonstrate a commitment to upholding their brand standards• Consistently collaborated with team members to resolve vendor issues or complaints• Reviewed and analyzed a multi-million dollar annual budget to set accurate projections, identifypotential risk, and implement new opportunities for revenue growth• Verified and audited inventory reports for each department to ensure accuracy• Planned and executed department sales promotions to increase revenue and customer experience• Served as store lead for all food safety compliance in accordance to state regulations

Urbandale, Iowa

• Managed 25+ employees in customer service roles• Ordered and managed supply inventory for the entire store• Oversaw backroom inventory and tracked stock status on all grocery items

Hiawatha, Ia

• Internal support to a nationwide team of 1,000+ sales representatives• Member of an acquisition team that integrated new business clients into Windstream database• Provided quotes and built network for sales teams to generate new business clients

• Exercised sales practices on qualified leads to increase company profits• Maintained a database of prospective and current clients• Planned and coordinated informational workshops for small businesses