Kyle Fries Email & Phone Number

Elgin, Illinois, United States

Wenatchee, Washington, United States

• Helped average of 20+ customers every day by approaching conversations withpositive attitude and focus on customer satisfaction.
• Multitasked to handle diverse customer needs in high-volume SAAS Companysetting, prioritizing tasks to keep up with challenging deadlines.
• Maintained customer satisfaction with forward-thinking strategies focused onaddressing customer needs and resolving concerns.
• Evaluated customer issues and caller trends to determine areas in need ofimprovement and implement proactive corrections and feature requests.

Wenatchee, WA

• Built and managed accurate sales pipeline to maintain high volume of activity,including social selling, emails and outbound calls.
• Department inbound specialist where I monitored the company website chatfeature for sales oppotunity, and answered all inbound calls.
• Consistently exceeded my daily, weekly, and monthly metrics, and cementedmyself as a top performer in the company. Making 50+ Outbound cold calls andEmails daily.
• Regularly a top SDR for most meetings set with Average of 20+ meetings bookedand completed monthly,
• High Win Rate for meetings I set.
• Utilized Hubspot CRM to manage sensitive client information and update existingand new client profiles.

Wenatchee, WA

• Prospected and qualified new business and set meetings to assess their needs
• Generated revenue through the sales of air-time and digital advertising, and meeting monthly goals
• Constructed and delivered creative proposals using qualitative and quantitative data in order to make justifiable recommendations to prospective clients
• Created quality and creative content
• Established and preserved multiple strong client relationships
• Organized and maintained client records of sales and production

Wenatchee, WA

• Insured proper billing for group and catering events.
• Prospected Future Hotel and Catering Partnerships
• Built and Managed room blocks according to Sales Dir/Mgr. direction.
• Ensured system accuracy from their PMS (property management system) to Sales system.
• Prepared contracts and banquet event order with Sales Dir/Mgr. direction.

Wenatchee, Washington

• Created product listings with SixBit listing tools and then copied HTML code into CoreSense product manager which then places the item for sale through multiple online marketplaces such as eBay and the Liquidation.
• Exceeded in meeting my daily quota for online listed products
• Created product pictures and advertisements with Photoshop.

Wenatchee, WA

• Organized, processed and loaded 500-2,000 items as a team onto trailers each week from October to December in preparation of 2-3 different ski swaps per weekend around WA State.
• Received and processed product into warehouse.

Lake Chelan, WA

• Maintained continuous surveillance of patrons on water slides and in swimming pools.
• Spotted hazards or potential hazards and took measures to prevent accidents.
• Performed first aid and CPR according to the demands of adverse situations

Wenatchee, WA

• Created advertisements and weekly open house listings to be featured in the Wenatchee World newspaper.
• Uploaded sales transaction documents, and filed sales documents after closing.
• Kept office website up to date, and edited upon request.
• Greeted and assisted clientele in person and over the phone.
• Insured office equipment (fax machines, printers, etc.) were in working order, and kept office organized and clean.

Wenatchee, WA

• Organized warehouse inventory, and insured it was a clean working environment.
• Picked up the material, and delivered to job sites in a timely manner.

Wenatchee, WA

• Working as part of a team in a face paced environment.
• Worked as a cashier taking orders, and handling money.
• Insured concession items were stocked and organized.

Bachelor Of Arts (Ba) Strategic Communication, Business/Corporate Communications

Activities and Societies: Theta Chi Fraternity, Alpha Omicron

Associate Of Arts And Sciences (Aas), General Studies

Deans List - 4.0 G.P.A. (Spring Quarter of 2014)

High School Diploma

Activities and Societies: FFA