Kyle Buck Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Seattle, Washington, Us

- Utilized .NET back-end, MVC, Azure Functions, and Azure DevOps Pipelines to design and implement high-throughput solutions for multiple clients, resulting in improved efficiency and better customer experience.- Demonstrated expertise in modernizing systems by integrating new APIs into existing ecosystems, leading to increased system flexibility and performance.- Designed and developed custom internal .NET applications for various clients, streamlining manual business functions and enabling greater productivity.- Upgraded software and servers for clients, resulting in improved performance and better user experience.-Leveraged C#, MS SQL, and CMS Software to improve the efficiency of various client processes, including new employee import and batch processing.- Demonstrated leadership skills by leading one-on-one troubleshooting sessions and onboarding of new resources.- Developed robust and scalable systems that increased data accuracy and reduced manual intervention, resulting in higher efficiency and cost savings.- Used Agile methodologies to deliver projects on time and within budget while maintaining high quality standards.- Conducted thorough testing and debugging to ensure the delivery of stable and reliable software solutions.- Utilized DevOps practices to streamline software development and deployment, resulting in faster release cycles and improved system performance.- Collaborated with clients to understand their business needs and requirements and provided customized software solutions to meet their specific needs.- Participated in code reviews and provided feedback to team members, resulting in higher code quality and better collaboration.- Demonstrated strong problem-solving skills and ability to troubleshoot and resolve complex technical issues.- Collaborated with cross-functional teams to run Agile ceremonies and ensure adherence to established best practices.

• Managed 70+ clients in our HR information and payroll web application and served as primary contact point• Worked with a team of four members and collaborated with HR, tax, ACH, and implementation teams• Provided system support and training via email, telephone, and remote screen sharing• Created custom payroll and system reports for clients• Provided black box testing within our QA environment • Assisted clients with pay calculation, time entry, multi-state taxation, and benefit and wage deductions• Administered payroll process for 7 clients from start to finish each pay period• Worked with development team to expedite system improvements and client requests