Kyle Penner Email & Phone Number

Hickory, North Carolina, United States

Enhance daily patient experience within the patient access department. I oversee department procedures and collaborate with my colleagues by scheduling appointments, verifying all types of health insurances ranging from Medicare and Medicaid to marketplace exchange policies and managing workers' compensation medical claims. I utilize transformational leadership by assisting other team members with help on operating new EMR's and how to complete the daily workflow. I ensure proper organization and documentation of Physician referrals, medical records, and insurance information in patient's online office encounters and profiles. Lastly, I am responsible for running medical compliance reports for Dx imaging and the proper use of ICD-10 codes that align with the medical procedure that was given by the Physician.

Charlotte, North Carolina, United States

Worked alongside with the Chief of Staff team and the Volunteer service department at Presbyterian Medical Center by performing various clerical duties. My duties included analyzing and auditing volunteer files that pertained to scanning background checks and following a checklist of important information to keep updated. Demonstrated proficiency in Microsoft Excel by entering data and created graphs/charts to easily display and interpret the information. Consulted with COH manager and Volunteer services manager to communicate what work needs to be done and any questions with what is expected.

Mooresville, North Carolina, United States

Created my first small business/side hustle in the Auto Detailing field. Self-taught various business strategies to ensure a successful and reputable business. Daily roles included face-to-face interactions with clients by determining their budget and service needs. Networked and advertised my company by listing advertisements online and word of mouth sales. Managed profits, expenses and all finances by documenting services and prices. Established close and personal connections with my clients to ensure comfortability and instill a sense of compassion.

Huntersville, North Carolina, United States

Adapted to being cross trained in various departments throughout the store. My responsibilities included guest interaction, merchandise inventory, and training new-hire employees as needed. Performed audits on merchandise and consulted with management to place new orders upon inventory status.

Linville, North Carolina, United States

Assisted and facilitated with the organization of the Grandfather Golf & Country Club Community working in teams along with individually. *Utilized communication skills on a daily basis pertaining to work tasks and with our club members*Lead new-hire employees to success in their job role by training and having them shadow me with maintaining golf greens, driving members around the course, and properly staging/stocking golf carts for the day*Actively multi-tasked on several jobs at one time in a fast-paced environment to maintain steady business initiatives *Networked with affluent members by sharing my personal, school, and work life experience and then getting to know more about the members and their families

Mooresville, North Carolina, United States

Worked collaboratively with all team members, team leaders and managers in all departments to capitalize on maximizing store sales and customer satisfaction as our top priorities. *Engaged in the continuous flow of business by working the cash register, greeting and talking to customers and offering the benefits of signing up for a Best Buy credit card.*Appointed and directed customers in the direction to items on the sales floor by providing knowledge of all products and aiding in the decision of the best quality merchandise to purchase *Conducted sales at the customer service desk while providing answers to questions about merchandise defects, warranties and returns*Appointed by management to train new-hire cashiers, customer service representatives and sales floor team members on product knowledge

Bachelor Of Applied Science - Basc, Health/Health Care Administration/Management

Activities and Societies: Continuous Dean’s list achievement

Associate'S Degree

Activities and Societies: Made the honor’s list

Associate'S Degree

Associate'S Degree