Critical Operations Technician
CurrentI am currently working in one of the largest data center facilities in the world, providing remote hands service to hundreds of customers with diverse needs. Our team supports every aspect of our data driven customers' technology needs including new equipment installs and routine maintenance, as well as urgent troubleshooting. Being part of a 24/7 Critical Operations team that supports clients of all sizes (from only a few devices, up to hundreds of thousands of square feet of data center floor space) requires effective communication and record keeping, time and resource management, and critical problem solving.