Kyler Rowe Email & Phone Number

St. Augustine, FL, US

Jacksonville Beach, Florida, United States

Jacksonville Beach, Florida, United States

St Augustine, Florida, United States

- Led, trained, and managed a team of customer service representatives to embody the brand’s tone, values, and messaging in their communications to ensure customer interactions reflect positively on the brand. - Handling customer inquiries or complaints by resolving issues promptly and effectively, aiming to retain customer satisfaction and loyalty..

St Augustine Beach, Florida, United States

- Established, onboarded, and managed the entire brand ambassador program by identifying potential social media influencers who align with the company’s values and target audience to represent the company’s products. - Introduced 400 new brand ambassadors to the company, providing resources to help ambassadors understand the company incentives, goals.

St Augustine Beach, Florida, United States

- Created original, engaging content tailored to each social media platform including text, images, videos, and interactive elements across TikTok, Instagram, and Facebook. - Monitoring social media channels for comments, messages, mentions, and engaging with followers to foster a sense of community and brand loyalty. - Stayed abreast of conversations.

St Augustine, Florida, United States

- Orchestrated the planning and execution of a trade show event for Pink Stork at the WBENC conference, ensuring seamless coordination and delivery of a successful showcase. - Collaborated with a team to conceptualize and design the booth layout, incorporating brand aesthetics and engaging elements to attract and captivate attendees. - Managed all.

Jacksonville, Florida, United States

- Manage and maintain a regular posting schedule- Develop content to post for all social media outlets- Create graphics and write copy for all posts- Interact and engage with all followers and potential followers

Orlando, Florida, United States

- Leveraged analytics tools to track consumer interactions, analyze data, and generate comprehensive reports, informing strategic decision-making processes. - Developed and implemented content strategies for over 20 businesses, collaborating closely with each client to customize contracts and deliver optimal services tailored to their unique needs..

Orlando

- Elevated the fan experience at community events and game day activities through innovative and engaging strategies, resulting in heightened attendee satisfaction and increased brand loyalty. - Spearheaded initiatives to enhance event atmospheres, leveraging creative concepts and attention to detail to captivate audiences and leave a lasting impression..

Sanford, Florida, United States

- Trained in OpenTable, our seating software system- Communicate with managers and coworkers during high volume hours- Trained in our POS software system to handle To-Go orders- Responsible for handling money during To-Go shifts- Complete cleaning and organizing tasks during shifts- Provide each guest with a pleasant experience when they enter and leave.

Clermont, Florida

-Started as an intern, was promoted to paid employee after my first 7-week season- Assisted in creation of marketing campaigns to promote franchise and drive new members to sign up for the upcoming season-Handled game day responsibilities such as ensuring the coaches, refs, and players had all required materials, directed families to where children were.

Orlando, Florida Area

-Had complete control over the social media accounts for the company -Promoted the company to schools, youth programs, and athletic programs-Directed the process of finding my replacement after the internship ended

Orlando, Florida Area

-Helped create daily lesson plans for the appropriate age group- Communicated with parents about their childrens days and accomplishments-Helped plan and run special events we had at the facility

Jacksonville, Florida Area

- Dealt with irate customers who were not satisfied with the service provided to them- Handled lawsuit and damage claims with the owners- Took payments for the customers and schedule appointments.