Kyler Rowe Email & Phone Number

St. Augustine, Fl, Us

Jacksonville Beach, Florida, United States

Jacksonville Beach, Florida, United States

St Augustine, Florida, United States

- Led, trained, and managed a team of customer service representatives to embody the brand’s tone, values, and messaging in their communications to ensure customer interactions reflect positively on the brand. - Handling customer inquiries or complaints by resolving issues promptly and effectively, aiming to retain customer satisfaction and loyalty. - Strategically reduced costs by collaborating across departments to achieve marketing objections and optimizing customer… Show more - Led, trained, and managed a team of customer service representatives to embody the brand’s tone, values, and messaging in their communications to ensure customer interactions reflect positively on the brand. - Handling customer inquiries or complaints by resolving issues promptly and effectively, aiming to retain customer satisfaction and loyalty. - Strategically reduced costs by collaborating across departments to achieve marketing objections and optimizing customer engagement strategies. - Continuously monitored and analyzed customer feedback by identifying trends, common issues, and areas for improvement to refine marketing strategies and improve products and services. Show less

St Augustine Beach, Florida, United States

- Established, onboarded, and managed the entire brand ambassador program by identifying potential social media influencers who align with the company’s values and target audience to represent the company’s products. - Introduced 400 new brand ambassadors to the company, providing resources to help ambassadors understand the company incentives, goals, product information, and key selling points. - Cultivated strong relationships and provided ongoing support to brand ambassadors… Show more - Established, onboarded, and managed the entire brand ambassador program by identifying potential social media influencers who align with the company’s values and target audience to represent the company’s products. - Introduced 400 new brand ambassadors to the company, providing resources to help ambassadors understand the company incentives, goals, product information, and key selling points. - Cultivated strong relationships and provided ongoing support to brand ambassadors to foster loyalty and advocacy for the brand and ensure they felt valued and motivated in their roles. - Through effective collaboration and engagement with the brand ambassadors, we have been able to boost engagement and generate over $8k in revenue. Show less

St Augustine Beach, Florida, United States

- Created original, engaging content tailored to each social media platform including text, images, videos, and interactive elements across TikTok, Instagram, and Facebook. - Monitoring social media channels for comments, messages, mentions, and engaging with followers to foster a sense of community and brand loyalty. - Stayed abreast of conversations about the brand, competitors, and industry trends to gain insights into customer sentiment, preferences, and emerging topics to… Show more - Created original, engaging content tailored to each social media platform including text, images, videos, and interactive elements across TikTok, Instagram, and Facebook. - Monitoring social media channels for comments, messages, mentions, and engaging with followers to foster a sense of community and brand loyalty. - Stayed abreast of conversations about the brand, competitors, and industry trends to gain insights into customer sentiment, preferences, and emerging topics to develop future content. - Optimize marketing strategies by tracking and analyzing performance metrics such as reach, engagement, and conversions to enhance brand visibility. Show less

St Augustine, Florida, United States

- Orchestrated the planning and execution of a trade show event for Pink Stork at the WBENC conference, ensuring seamless coordination and delivery of a successful showcase. - Collaborated with a team to conceptualize and design the booth layout, incorporating brand aesthetics and engaging elements to attract and captivate attendees. - Managed all logistical aspects of the event, including ordering booth materials and activities, coordinating shipments to the out-of-state venue,… Show more - Orchestrated the planning and execution of a trade show event for Pink Stork at the WBENC conference, ensuring seamless coordination and delivery of a successful showcase. - Collaborated with a team to conceptualize and design the booth layout, incorporating brand aesthetics and engaging elements to attract and captivate attendees. - Managed all logistical aspects of the event, including ordering booth materials and activities, coordinating shipments to the out-of-state venue, and overseeing setup procedures. - Facilitated travel arrangements for the team, meticulously handling accommodations to optimize comfort and efficiency during the event period. - Led the onsite setup and operation of the event, overseeing activities and ensuring adherence to established timelines and quality standards. - Monitored event performance and gathered relevant data, producing comprehensive reports to evaluate success metrics and inform future strategies. Show less

Jacksonville, Florida, United States

- Manage and maintain a regular posting schedule- Develop content to post for all social media outlets- Create graphics and write copy for all posts- Interact and engage with all followers and potential followers

Orlando, Florida, United States

- Leveraged analytics tools to track consumer interactions, analyze data, and generate comprehensive reports, informing strategic decision-making processes. - Developed and implemented content strategies for over 20 businesses, collaborating closely with each client to customize contracts and deliver optimal services tailored to their unique needs. - Cultivated strong client relationships through effective communication and a deep understanding of client goals, ensuring… Show more - Leveraged analytics tools to track consumer interactions, analyze data, and generate comprehensive reports, informing strategic decision-making processes. - Developed and implemented content strategies for over 20 businesses, collaborating closely with each client to customize contracts and deliver optimal services tailored to their unique needs. - Cultivated strong client relationships through effective communication and a deep understanding of client goals, ensuring alignment of services with their business objectives. - Spearheaded impactful campaigns on various social media platforms, driving engagement and brand visibility. Show less

Orlando

- Elevated the fan experience at community events and game day activities through innovative and engaging strategies, resulting in heightened attendee satisfaction and increased brand loyalty. - Spearheaded initiatives to enhance event atmospheres, leveraging creative concepts and attention to detail to captivate audiences and leave a lasting impression. - Proactively generated email leads through strategic interactions and networking opportunities at events, expanding the… Show more - Elevated the fan experience at community events and game day activities through innovative and engaging strategies, resulting in heightened attendee satisfaction and increased brand loyalty. - Spearheaded initiatives to enhance event atmospheres, leveraging creative concepts and attention to detail to captivate audiences and leave a lasting impression. - Proactively generated email leads through strategic interactions and networking opportunities at events, expanding the organization's outreach and potential customer base. - Provided mentorship and guidance to new team members on effective event management techniques, ensuring seamless execution and consistent delivery of high-quality experiences. Show less

Sanford, Florida, United States

- Trained in OpenTable, our seating software system- Communicate with managers and coworkers during high volume hours- Trained in our POS software system to handle To-Go orders- Responsible for handling money during To-Go shifts- Complete cleaning and organizing tasks during shifts- Provide each guest with a pleasant experience when they enter and leave the building

Clermont, Florida

-Started as an intern, was promoted to paid employee after my first 7-week season- Assisted in creation of marketing campaigns to promote franchise and drive new members to sign up for the upcoming season-Handled game day responsibilities such as ensuring the coaches, refs, and players had all required materials, directed families to where children were playing, helped set up and break down the field and answered any questions relating to the program.-Organized and attended… Show more -Started as an intern, was promoted to paid employee after my first 7-week season- Assisted in creation of marketing campaigns to promote franchise and drive new members to sign up for the upcoming season-Handled game day responsibilities such as ensuring the coaches, refs, and players had all required materials, directed families to where children were playing, helped set up and break down the field and answered any questions relating to the program.-Organized and attended marketing events such as PTA meetings, local community events, and school events. Show less

Orlando, Florida Area

-Had complete control over the social media accounts for the company -Promoted the company to schools, youth programs, and athletic programs-Directed the process of finding my replacement after the internship ended

Orlando, Florida Area

-Helped create daily lesson plans for the appropriate age group- Communicated with parents about their childrens days and accomplishments-Helped plan and run special events we had at the facility

Jacksonville, Florida Area

- Dealt with irate customers who were not satisfied with the service provided to them- Handled lawsuit and damage claims with the owners- Took payments for the customers and schedule appointments.