Kyler Thomas Email & Phone Number

Torrance, California, United States

Orange County, California, United States

Orange County, California, United States

Irvine, California, United States

Pullman, WA

• Supervise, train, and lead shift operations for a staff of 50+ employees
• Assist in the hiring process of new team members including selection and interviewing
• Ensure staff delivers quality service and follows procedures for safe food preparation, assembly, and presentation
• Maintains high standards of customer service during high-volume, fast-paced operations
• Perform all duties such as Cashier, Barista, Smoothies, Food Handler, Prep, and Utility

Pullman, WA

• Craft and serve coffee and tea drinks to customers’ specifications in a fast-paced environment
• Maintain a neat, clean, and sanitary bar and work space
• Build relationships with customers to increase customer loyalty and satisfaction
• Engage with customers in order to promote special offers and new drinks

San Juan Capistrano, CA

• Process hundreds of deposits, withdrawals, and credit card payments daily
• Assist clients with balance inquiries and resolve account issues via handling complex transactions across multiple systems
• Member focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions

Ladera Ranch, California, United States

• Employee of the Month (July 2018)
• Provided personal sales service to consumers and tailor their shopping experience to their specific needs
• Led a team of 20+ associates, serving as a liaison between sales team and management
• Responsibilities included: Driving sales and sales promotion, store operations, human capital management, and resource allocation

Ladera Ranch, CA

• Employee of the Month (February 2015, March 2016)
• Provided personal sales service to consumers and tailor their shopping experience to their specific needs
• Built rapport with customers by asking probing questions and utilizing effective listening skills
• Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions

Associate Of Science - As, Public Fire Service

Bachelor'S Degree, B.S. Dual Major: Finance And Management

Activities and Societies: Vice-President/Treasurer of Pi Mu Chapter of Phi Gamma Delta PR Chair of Pi Mu Chapter of Phi Gamma Delta

Education record

Activities and Societies: LINK Crew Leader