Kyle Samalik Email & Phone Number

St Louis, Missouri, United States

Interact with Executive Leadership on key tasks and priorities, driving these initiatives in the IT Department. Delegate these tasks and initiatives to subordinate members within the IT Department.Drive the Trident culture and values within IT Operations:Customer Service FocusEmpowering OperationsInnovative approach to problem solvingCoordinate hiring of.

Become the key contact between Executive Leadership and IT. Delegate tasks and initiatives to subordinate members within the IT Department.Empower Operations to align with IT Department. Establish and maintain priorities of work for myself and subordinate team members.Management and Support – From April to May I served as the only non-development IT member.

Identify, understand, and plan for organizational and human impacts of planned systems, and ensure that new technical requirements are properly integrated with existing processes and skill sets.Key Responsibilities:Spearhead multiple initiatives such as mobile app implementation, customer data standardization, and business process improvements to the.

Supporting Trident Industries employees with all IT needs. Swapping out defective hardware, troubleshooting software issues, and working with external vendors as required. Implemented the Microsoft Intune MDM solution.Microsoft Intune – Implemented the Microsoft Intune MDM solution to Trident Industries. This allowed for company email to easily be.

Greater St. Louis Area

Act as an EBD (Eradicate Business Disruption) coordinator for Nestle. Also involved in the pilot of the Problem Management module for ServiceNow.Assisted Nestlé with their implementation of the ServiceNow ticketing system by providing training to IT Users on the ServiceNow interface.

Greater St. Louis Area

Greater St. Louis Area

Greater St. Louis Area

Contracting as a Help Desk Technician at KPMG.

I provide technical support to our clients on a daily basis by phone, email, and remote support. This involves our software, printers, networking, and integration with other software providers. I am also the administrator of the online backup service offered by Janco. I also provide online or on-site training for our clients. I travel two to four times per.

Helped provide informed purchases of technology, and utilizing the Office Depot Tech Bench to setup newly purchased computers. The Tech Bench services also include diagnosing, repairing, upgrading, and installation of new software such as anti-virus or personal/business software on previously owned computers. Handled technical troubleshooting within a.

Provided an exemplary level of customer service for all catering events. Assisted the Catering Director with events for performing artists as well as the executive staff members of ICA. This also included directing other staff in efficiently completing the tasks at hand in a positive manner. This place of employment was a great opportunity to develop.

Assisted the Director of Technology in daily tasks, such as computer setups and repairs. Helped sell computers at low prices to the public by setting up the older school computers with Windows XP and a few open sourced programs such as anti-virus and office suites.

Wentzville, MO

Installed parts into vans on an assembly line.

Traverse City

Assisted customers in finding items in the store, and bagging groceries for customers in checkout. Was promoted to Dairy/Frozen Foods Clerk from Customer Service Clerk in 2005.

Education record

Education record