Kyle Sandvick Email & Phone Number

San Diego Metropolitan Area

San Diego Metropolitan Area

New York City Metropolitan Area

New Jersey, United States

Global Vaccines Finance

Greater New York City Area

Finance Leadership Development Program

Greater Philadelphia Area

Global Regulatory Affairs and Clinical Safety - Business Operations and Strategy

San Francisco Bay Area

- Gained experience using Zendesk, a SaaS that assists with issue tracking, help desk ticketing, and other customer service needs.- With Zendesk, I worked alongside the Customer Success team and made sure our customers received a faster response time to issues as well as an overall great customer service experience. In my first month of working at Aviso, the response time for our customers increased by nearly 70%.- Another software I gained experience using was Mixpanel, an… Show more - Gained experience using Zendesk, a SaaS that assists with issue tracking, help desk ticketing, and other customer service needs.- With Zendesk, I worked alongside the Customer Success team and made sure our customers received a faster response time to issues as well as an overall great customer service experience. In my first month of working at Aviso, the response time for our customers increased by nearly 70%.- Another software I gained experience using was Mixpanel, an analytical platform that helps companies track consumer behavior.- With Mixpanel I was able to acquire valuable data from our customers such as how often they used our software, on what platforms they used our software, and the most popular features in our software.- Worked with the Lead User Experience Designer, Senior Director of Marketing, and Chief Financial Officer so that these data-driven insights would help solve numerous business problems. For example, the CFO found this valuable data especially useful in providing leverage during contract renewal negotiations with customers.- Exposure with Zendesk and Mixpanel provided me with great experience in learning how to visualize and analyze data to gather actionable insights. Show less

San Jose, Ca

- Worked during the summers of 2014 and 2015 - Took food orders and provided customer service to members of the Country Club at the Pool.- Operated restaurant technology programs, monitored inventory and ordered new shipments.

Greater Philadelphia Area

- Serengetee is a clothing brand that incorporates global fabric patterns into products while giving back to many grassroot causes throughout the world. - Worked with the east coast marketing team to increase brand awareness and the organization's mission on my campus and the surrounding area via Instagram, Facebook, and Twitter.

San Jose, Ca

- Coached skills and techniques of box lacrosse to group of students in middle school and high school.

Bachelor Of Business Administration (B.B.A.), Finance And Business Analytics, Magna Cum Laude

Activities and Societies: Villanova University Ambassador, Corporate Finance Society, Entertainment in Business Society, and Back on My Feet

Economics, 3.82

Activities and Societies: Studied abroad during the second semester of my Junior year through the Institute of Economic and Political.

Education record

Activities and Societies: Student Government - Vice President of Senior Class, National Honor Society, Varsity Lacrosse, Cross Country.