Kyle Sousa Email & Phone Number

Brampton, On, Ca

Mississauga, Ontario, Canada

As a technical consultant, I am responsible for providing technical expertise and guidance to internal clients. My main goal is to help solve technical problems, improve their operations, and achieve their business objectives. Some of my job responsibilities include:Consult with clients by identifying their technical needs and develop customized solutions that meet those needs. Conducting assessments by analyzing the current systems, processes, and technology in place at a project site to identify areas for improvement.Create and implement customized solutions to address identified issues and improve client operations. Providing training and support to clients on new systems, technologies and demonstrating EllisDon’s best practices.Research and stay up-to-date on the latest technology, trends and best practices of construction and technology.Support the organization in wide scale technical changes such as migrations or new systems implementations using our expertise and relationships with the construction site teams.Establish and maintain positive relationships with clients to ensure ongoing satisfaction and continued business. Demonstrate our core values and principles: freedom, trust, complete openness, mutual accountability, entrepreneurial enthusiasm, integrity and mutual respect.

Etobicoke

As an IT Project Manager, I was responsible for managing and overseeing the planning, implementation, and tracking of IT projects for ALCiT. The role involved working with cross-functional teams and stakeholders to ensure that projects were completed on time, within budget, and meet the desired project objectives.As an IT Project Manager, my typical responsibilities included: Developing project plans based on the project requirements including timelines, budgets, and resource allocation.Lead project teams, providing guidance, direction, and support throughout the project lifecycle. Ensure that team members understand their roles and responsibilities and work together effectively to achieve project objectives.Monitor project progress, identifying and addressing potential issues, and keeping stakeholders informed of project status. Used project management software (Microsoft Project) to track and manage project tasks, timelines, and budgets.Manage project risks and develop strategies to mitigate them. Work with stakeholders to establish contingency plans to minimize the impact of potential issues.Ensure project quality meets the desired quality standards. Manage project budgets ensuring that projects are completed within budget constraints. Track project costs, identify variances, and develop strategies to address budget overruns.

Canada

As an IT Technical Specialist, I was responsible for providing technical expertise and support for computer hardware, software, and networking systems. The job involved working closely with other IT professionals to design, implement, and maintain IT systems and infrastructure to ensure optimal performance and efficiency.Some of the typical job responsibilities I performed as an IT technical specialist were:Provided technical support to end-users, including resolving hardware and software issues, answering technical questions, and providing training on new systems and applications.Install, configure and maintain hardware and software. Configuring, and maintaining computer hardware and software systems, including servers, desktops, laptops, and mobile devices.Monitor and maintain network systems and ensure optimal performance and reliability. Troubleshoot network issues, configure network devices, and manage network security.Develop and implement IT policies and procedures. Ensure compliance with industry standards and best practices.Conduct system audits to identify vulnerabilities and potential security risks. Recommend and implement solutions to mitigate these risks.

Mississauga, Ontario

Primary point of contact and decision maker with assigned clients for all day to day inquires and operation of their fleet.Extract, manage and analyze business data related to the operations of the client’s fleet. Establish high quality reports and define key performance indicators that are specific, measurable, achievable realistic and timely. Responsible for communicating relevant information to the client using action logs to define tasks, project status and monitor overall progress.